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Frank Kent Cadillac
Fort Worth, TX
771 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 771 reviews
June 21, 2022
They didn’t fix my car because I deferred some repairs, but when we dropped it off didn’t have the check engine light on, and when I went to pick it up it had the check engine light on, after searching wit but when we dropped it off didn’t have the check engine light on, and when I went to pick it up it had the check engine light on, after searching with different mechanics we found that the knock sensor was disconnected. That happened during the visit More
by gag21lar07
Employees Worked With
Mike MacSwain
June 19, 2022
I always have a pleasant experience when I go there. The service writers are always very friendly and helpful. The people who take your car to have it washed are always smiling and greet you in a friend The service writers are always very friendly and helpful. The people who take your car to have it washed are always smiling and greet you in a friendly manner.. More
by KC
Employees Worked With
Jesus was the person who helped me
June 18, 2022
On time and done right. I really Liked Randall. He kept me informed and nice person. I would like him to be my service manager on all my visits I really Liked Randall. He kept me informed and nice person. I would like him to be my service manager on all my visits More
by rgwebb21
Employees Worked With
Randall
June 17, 2022
Brought my 2019 XT4 for an initiation light that was on. Turned out is was really nothing. Armando was my Service Advisor. He was excellent. Love the honesty at Frank Kent Cadillac. A trait that recen Turned out is was really nothing. Armando was my Service Advisor. He was excellent. Love the honesty at Frank Kent Cadillac. A trait that recently with everything going on it hard to find. Thank you Armando !! More
by Carol Rees
Employees Worked With
ARMANDO
June 16, 2022
I LOVE f/k Ftw location. Everyone is always so nice and it's just a pleasant atmosphere. You truly get that Cadillac experience!! Lexi in the reception area and Matthew Risk Everyone is always so nice and it's just a pleasant atmosphere. You truly get that Cadillac experience!! Lexi in the reception area and Matthew Risk in the service department were wonderful to work with. Matt was very kind, professional and gave utmost concern for the needs of my Cadillac XTS. I really appreciate him and Scott (service) going above and beyond to get me a loaner vehicle in which I ended up not needing because they completed my car services in a timely fashion which is highly important to me! Great job guys! 👍🏾 More
by Ruby M
Employees Worked With
Matthew Risk, Bruce Lee, Danny Pak
June 15, 2022
Great experience. Problem was solved instantly. Really appreciate that.. Frank Kent techs are very pleasant and easy to deal with. Problem was solved instantly. Really appreciate that.. Frank Kent techs are very pleasant and easy to deal with. More
by gjandlr
Employees Worked With
Mike MacSwain
June 10, 2022
Frank Kent Cadillac provides great service at reasonable prices. Service advisor (Ron) is experienced and provided accurate time and cost estimates. Loaner car (Vibe) was clean and comfortable. Waiting are prices. Service advisor (Ron) is experienced and provided accurate time and cost estimates. Loaner car (Vibe) was clean and comfortable. Waiting area is clean and spacious. More
by Lebotexas
Employees Worked With
Ron Evans, Mike MacSwain
