![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Frank Kent Cadillac
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 636 reviews
Randall the service person was very efficient and took care of my car. The waiting area at the dealership is very comfortable and having free drinks and snacks available is nice. The cashier was also ve care of my car. The waiting area at the dealership is very comfortable and having free drinks and snacks available is nice. The cashier was also very friendly. It was a great experience. More
Frank Kent is awesome in the area of friendly and effective service. Always with a smile and a zeal of getting it done right there first time. Ronald Evans made our visit as poison free as possible, effective service. Always with a smile and a zeal of getting it done right there first time. Ronald Evans made our visit as poison free as possible, he's the best. More
My 2018 Cadillac Escalade had 45K maintenance performed yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my v yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my vehicle. Pick up was perfect but when it came time to deliver my vehicle back to me Frank Kent informed me that they could not so I had to find someone that could ride with my daughter after her work to pick my vehicle up and bring it home to me. We were expecting storms high wind and hail at my home that night and my car is garaged so I did not feel safe leaving it at frank Kent under a tent. All I know Frank Kent is a wonderful car dealership I have purchased mini vehicles from them And will continue to do so. More
I went in without a schedule appt, so I figured it would be longer, but I was in and out within 45mins! Everyone was so friendly and helpful! be longer, but I was in and out within 45mins! Everyone was so friendly and helpful! More