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Frank Kent Cadillac

Fort Worth, TX

4.8
636 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 636 reviews

April 19, 2022

Frank Kent dealer is a Five Star dealer with service that caters to making the best experience for its customers More

by Sweeteedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Barbee
April 19, 2022

Zach arrived promptly and installed a new battery for me. He was very courteous and efficient!!! More

by debbie13802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
April 16, 2022

The service was fast, friendly and expertly done. I was very satisfied with how fast the work N was done even without an appointment More

by Jgraham921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
April 14, 2022

Randall the service person was very efficient and took care of my car. The waiting area at the dealership is very comfortable and having free drinks and snacks available is nice. The cashier was also ve More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall
April 14, 2022

Frank Kent is awesome in the area of friendly and effective service. Always with a smile and a zeal of getting it done right there first time. Ronald Evans made our visit as poison free as possible, More

by revdwilsonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Evans
April 11, 2022

My service rep took good care of me. The loaner car was disappointing. That was not Ron’s fault. More

by attypkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
April 06, 2022

Excellent as usual, Armando was great, good communication. Long time customer here, always a pleasure More

by timn817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Churchill
April 06, 2022

My 2018 Cadillac Escalade had 45K maintenance performed yesterday. All maintenance was a five star but the reason I gave four stars is because I am handicapped and had ordered pick up and delivery for my v More

by dkrbridges@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Britt, Mike MacSwain
April 04, 2022

Alexis, the cashier, is absolutely awesome. Always friendly, courteous and greets you with a smile 😊 More

by corysession@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Bravo
April 02, 2022

I went in without a schedule appt, so I figured it would be longer, but I was in and out within 45mins! Everyone was so friendly and helpful! More

by White Caddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
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