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Frank Kent Cadillac

Fort Worth, TX

4.8
636 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 636 reviews

April 28, 2022

Great experience, fast and friendly service! ! Nice, neat, and clean! Would definitely recommend to others! More

by queenblacknubian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know employees names
April 28, 2022

I’ve had nothing but good work from Frank Kent. My 2015 runs great ! I trust them! More

by Helen Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey Bivins, Ron Britt, Mike MacSwain, Danny Pak
Apr 28, 2022 -

Helen Moore responded

Frank Kent has been great at taken care of all my needs for my 2016 CTS

Apr 28, 2022 -

Helen Moore responded

Thank You All very much!

April 27, 2022

Frank Kent Cadillac dealership goes above and beyond for customer service. Their service department is efficient and helpful explaining all service performed on your vehicle. They always are personable and More

by rainwater4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randal Barbee, Mike MacSwain
April 26, 2022

I want to say good words about Albert Thomas from FrankKent Cadillac on W. Loop 820 Soutn FW. I got completely professional advice about my car from him. Knows how to listen to the buyer, polite an More

by Svetlana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Thomas
April 25, 2022

Although I do not have a Cadillac, I purchased my Buick from Frank Kent. I've had nothing but great service from their department. My service advisor Armando is great! He is friendly, helpful, and court More

by tanyarcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
April 24, 2022

Dealership reflects standards of quality and excellence. Pays attention to details and keeps customer aware of services to maintain vehicle operating at its best. More

by hjxela18
Recommend Dealer
Yes
Employees Worked With
Ron Evans
April 24, 2022

Very friendly staff and very professional. They went above and beyond in the service department to get my vehicle fixed. More

by Useltonjustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Mike MacSwain
April 23, 2022

Respect from service writers ,management , to the carhops. Very clean service dept. and show room. Very well maintained More

by Snakedays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Barbie.
April 20, 2022

The staff is great! The service manager Mr. Andrew is amazing! Oil change was super fast! Mr. Chris does a great job with my car! More

by Diane_fann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
Sep 30, 2022 -

Diane_fann responded

As always when I go to Frank Kent it's an amazing service Ron is spectacular and Andrew Anderson is wonderful and also my man Chris in the back who does work on my car excellent as always! They are a fantastic crew and I love coming there every time I need to come in! Let's not forget the service guy behind the counter in the lobby he's awesome!

April 20, 2022

When we wait on our car being serviced, it has always been a good experience More

by Tommy Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haji
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