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Frank Kent Cadillac

Fort Worth, TX

4.8
792 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 792 reviews

March 28, 2023

The guys did a very thorough job with my recall and 30,000 mile check-up. More

by cindy_casparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Mike MacSwain
March 24, 2023

Mr. Ron Evans, Frank Kent Service Advisor, is courteous, knowledgeable and Professional. His expertise and experience make the service process easy. Great job. Thank you. More

by AP.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
March 23, 2023

The people are easy to work with, great communication. They helped us get everything that was damaged covered by insurance and the vehicle repaired like new More

by legalhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, service
March 17, 2023

I was greeted quickly, my concerns were addressed, and the service was taken care of in a timely manner while I enjoyed a freshly prepared omelette and fresh squeezed orange juice. The service member was More

by adcstewart78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 09, 2023

Frank Kent always does a great job. They do the work in a timely manner. More

by rvess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 02, 2023

Staff was very communicative on all details of what was going on with my unit. Very helpful. Answered any and all questions quickly. More

by amysmithers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , Mike MacSwain
February 23, 2023

Back up camera recall was completed quick. Barked recall service was not completed due to parts on order. More

by carreondavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
February 22, 2023

I just wanted to express and thank them for all, what a great and awesome job they did to help me with my purchase of my vehicle. All 3 of these employees went and above and beyond. I absolutely will reco More

by Degirl2767
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Day , the manger Sarah and Irma Zavala , Sommer White
February 19, 2023

Great service, attention to detail, follow up and overall transparency. Wes made sure to check in each week More

by Paul.enloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
February 18, 2023

The service is very thorough and my tech is awesome in Randy Barbee...can't be more pleased More

by Sthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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