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Frank Kent Cadillac

Fort Worth, TX

4.8
633 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 633 reviews

June 15, 2022

Great experience. Problem was solved instantly. Really appreciate that.. Frank Kent techs are very pleasant and easy to deal with. More

by gjandlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 13, 2022

Excellent service, friendly smiles and knowledgeable professionals, keeps me coming back. Thanks for the service. More

by pmlray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armondo
Jun 18, 2022 -

pmlray responded

Frank Kent Cadillac Jun 13, 2022 pmlray Excellent service, friendly smiles and knowledgeable professionals, keeps me coming back. Thanks for the service. Armando was excellent

June 10, 2022

Frank Kent Cadillac provides great service at reasonable prices. Service advisor (Ron) is experienced and provided accurate time and cost estimates. Loaner car (Vibe) was clean and comfortable. Waiting are More

by Lebotexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
June 10, 2022

Customer service was awesome wished the car was better but too mush work needed thanks for the information needed More

by Mariaconchita1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 09, 2022

New service manager Scott is a LONG OVERDUE addition to their team . I have not been pleased with prior experiences at their service dept but Scott is a game changer for my return for future service need More

by drhardin69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
June 09, 2022

Service department is very helpful, very pleasant facilities. Good location, nice waiting area and good communication More

by LWFW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
June 08, 2022

Frank Kent has outstanding service and are always so friendly. I enjoy visiting the wine room and exploring their selection while I wait. More

by oleta.martin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 06, 2022

Service is always a pleasure here. Haja, was friendly professional & knowledgeable about the service needed for my car. Waiting area is pleasant clean & very inviting. Complementary More

by Ecmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haja in service dept.
June 05, 2022

Outstanding service and communication. Customer service when dropping off and picking up your vehicle is excellent More

by Blue Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 03, 2022

Love it Efficient and nice facilities love the convenience and communication Will continue to purchase from them. More

by Kim Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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