
Frank Kent Cadillac
Fort Worth, TX
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Should be able to give a zero. I took my car in for two very min0r service issues. Long story short, got the car back almost a month later. Charged for both repairs, but only on I took my car in for two very min0r service issues. Long story short, got the car back almost a month later. Charged for both repairs, but only one was actually completed. Service Manager, General Manager, Vince, and owner all unhelpful and do not communicate. Took the car to Denton Cadillac and they said they fix a lot of Frank Kent issues. The owners no longer run the business the way Frank Kent did. More
Always a good experience with them! I was told my car would be needed all day and when asked about a loaner car, I was told they were behind on loaner cars for about a week. But the nex I was told my car would be needed all day and when asked about a loaner car, I was told they were behind on loaner cars for about a week. But the next day I got a phone call saying they would have a loaner car ready for me when I turned my car in! 👍🏾🙌🏾 More
Kent Cadillac is the best of the best. My real experience is with the service department! They are so outstanding words leave me. From the moment you make a call to the service department My real experience is with the service department! They are so outstanding words leave me. From the moment you make a call to the service department you are treated as you are number one. Since I moved here five years ago, I've only used Kent Cadillac and I am never disappointed! Everyone there is so pleasant and so professional. They want to know that your needs have been met. They do that and exceed your expectations! I always get the real truth as to what is needed to be done to my car. They are so transparent and I appreciate that! You should consider choosing Frank Kent Cadillac! They are number one for me and I know they will be number one for you! More