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Frank Kent Cadillac

Fort Worth, TX

4.8
633 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 633 reviews

August 01, 2022

I’ve never had a bad experience at Frank Kent. Kent people are pros, cheerful and helpful More

by lyndaelms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 31, 2022

Great customer service. Matthew the service technician that I had was so helpful and actually explained to me in detail what was wrong with my car and what I needed to do to More

by laura faraday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Risk
July 29, 2022

The service department was excellent we drove in and someone came out immediately and checked in our car and called a Lyft to take us home and called when the car was ready to pick me up excellent servi More

by Hwilli2024fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
July 28, 2022

Absolutely great experience yet again. Appreciate Ron Evans very much. Such great service and professionalism. Wasn’t sure if the issue was going to be able to be fixed easily and it was. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Lexi
July 26, 2022

New body shop is well located and does work to match! ! I was kept informed about the progress of my repairs. Only delay was a faulty headlight unit new out of the box. More

by bmohr308
Recommend Dealer
Yes
Employees Worked With
Tommy Flores
July 26, 2022

Matt in the service department went above and beyond helping me repair my broken window More

by Flattgolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 25, 2022

An excellent service experience. Ron Evans is an excellent service advisor. He will let you know what you need. More

by GregB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
July 25, 2022

Love how they take such good care of their customers every need with a good attitude. Refreshing 💓. More

by Evahood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Barbie
July 25, 2022

All members of the Service Department that I encountered were most courteous and professional. Kudos! More

by mikeaarni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando, Matthew
July 24, 2022

Great service work was done in a timely manner experience was great will be back next year More

by cschultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
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