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Frank Kent Cadillac

Fort Worth, TX

4.8
635 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 635 reviews

August 16, 2022

Always friendly and helpful. always washes my car and provides snacks and drinks and good magazines to read More

by Mamaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 14, 2022

Frank Kent service is the best! They take care of me and my car. Highly recommend them. More

by cwcurlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
August 12, 2022

Sales and service work together to create a customer focused environment. I’ve never experienced such great personal treatment from a dealership before! More

by slomo739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimie- sales, Randal-service, Dylan-contract window tinting/ body protection
August 11, 2022

Ron, my service advisor provided excellent customer service. He ensured that I was kept abreast of what service was going to be performed on my SUV. He made me feel that my concerns were his concerns. More

by paulajackson57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
August 11, 2022

Excellent and trusted service. What you would expect from a luxury dealership with a long and prestigious history. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haji
August 09, 2022

Excellent customer service staff is courteous very comfortable environment with complimentary snacks while you wait for car to be serviced. More

by AYS2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 09, 2022

Quick. quality work done and priced as quoted. Appointment provided timely service and a repair as advertised. More

by bmohr308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
August 05, 2022

Ron always goes above and beyond the call of duty with his expert customer care. Thank you for always ensuring my vehicle's needs are met/exceeded. More

by TGD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
August 05, 2022

Frank Kent sold me my car through a great salesman (AARON DIAS) 5-Star service. Your recently hired service Director ANDREW gave me a 5-Star service resolving car repairs and former issues! Thank you F More

by Esther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It wasn’t Mike his name was Andrew that was recently hired since February 2022
August 03, 2022

Everyone was very supportive and helpful. The check for things needing to be done was very good. More

by Dewey57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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