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Frank Kent Cadillac

Fort Worth, TX

Overview
Reviews
4.8
636 Reviews
Call Dealership (817) 385-1736
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3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 636 reviews

September 26, 2022

Fabulous experience ! Very professional team! Thank you Tommy Flores and your team! My car came out awesome! Great color match too!! Very satisfied with everything!! More

by Lorriawalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Flores
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Helpful
September 24, 2022

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat. More

by seanrhodes20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 24, 2022 -

seanrhodes20 responded

Each time we get our vehicles service at Frank Kent we have some type of stain left on the interior from the service technicians. Glue was left on the driver's seat from the Sept 2022 service and grease was on the white dashboard from a prior service.

Helpful
September 20, 2022

As always Frank Kent took care of my warranty recall issue as promised with 100 percent satisfaction to me. Another positive experience for me. More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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Helpful
September 16, 2022

FK staff is courteous, knowledgeable and professional. Ron Evans, Service technician, always provides exceptional service. More

by AP.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans, Mike MacSwain
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Helpful
September 15, 2022

Luke, Service Advisor, is extremely professional and took excellent care of us and answered our questions, Luke is a great asset to Frank Kent More

by Jtallant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
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September 14, 2022

My experiences with FK had always been first class from purchase to maintenance. The service department provides excellent service. More

by margaret.sanders1633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Evans
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Helpful
September 12, 2022

I always receive excellent service from Frank Kent Cadillac. The service reps are very professional & explain what is needed. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Berglund, Ron Evans, Jesus Delgado
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Helpful
September 08, 2022

Excellent service. Professional atmosphere. Service technician was exceptional. Nothing but top notch service all around. More

by kayemelanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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Helpful
September 07, 2022

Your service was great I would highly recommend a friend to you all thank you all for taking care of my car the way you all did thanks More

by Odis Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
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Helpful
September 01, 2022

Great service! In and out in the shortest time ever. Comfortable waiting room and good coffee. More

by suereeves01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Helpful
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