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Frank Kent Cadillac

Fort Worth, TX

4.8
792 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 792 reviews

August 14, 2024

Absolutely satisfied with the loaner car and the constant contact from the service rep, Ron Evans, to keep me up-to-date regarding my vehicle repair. I like dealing with Frank Kent Cadillac thus far! More

by beerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Evans, Mike MacSwain
August 12, 2024

Great service, the service guy Ronald Evans is always professional and timely and good service More

by ladyc_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Evans
August 10, 2024

Excellent customer service by all employees of Frank Kent Cadillac Body Shop of Fort Worth. Special thank you to Tommy Flores. More

by srodr
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Flores, Wes Thedford
August 10, 2024

Excellent service from Vanessa at customer service to the mechanical team who repaired my Escalade. More

by dgfagala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mitchell , Mike MacSwain
August 09, 2024

Everyone is so helpful, courteous, knowledgeable. Everything is so clean and precise. Extremely top knotch!! More

by Tanya White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez, Mike MacSwain
August 08, 2024

Ron and teamwere helpful and want to make everyone happy. Service could not be better! More

by ginacotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron E
August 06, 2024

Always give great service and service rep, Kyle, was so hands on and kept me up to date as the work progressed. I only go to Frank Kent for auto service More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
August 01, 2024

Service advisor was very professional and informative I purchased my vehicle in march all staff is very friendly here at Frank Kent Ft Worth More

by lynette.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
July 31, 2024

I appreciated the valet service that was offered to me, and, the timely manner in which I received my auto More

by thomas_frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 29, 2024

Job got done perfectly and professional . As always . Ron did the fantastic job as always and took care of everything . More

by KevinZand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron at service department, Ron Britt, Mike MacSwain
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