Frank Kent Cadillac

Aside from a miscommunication with the driver who was scheduled to pick up the car for an oil change, Art at Frank Kent quickly remedied the issue and got a replacement driver to my house very quickly. U scheduled to pick up the car for an oil change, Art at Frank Kent quickly remedied the issue and got a replacement driver to my house very quickly. Unfortunately I didn’t catch the new driver’s name but he was super professional and polite. He apologized for the miscommunication. Later in the day he brought my vehicle back home and again was top notch. More

Excellent service. Friendly and very knowledgeable. Easy to schedule. Love the app feature and all the updates. Friendly and very knowledgeable. Easy to schedule. Love the app feature and all the updates. More

Had a great experience, Vanessa Mitchell is Awesome. Thanks Vanessa for your service and polite attitude. Thanks Vanessa for your service and polite attitude. More

I have been satisfied with Frank Kent Cadillac & service advisor Ron Evans. I received service today. Ron explained service needed & future service on next visit. Personnel is always polite & very helpful. advisor Ron Evans. I received service today. Ron explained service needed & future service on next visit. Personnel is always polite & very helpful. I will always recommend Frank Kent & Ron Evans. More

From the moment you pull into the service drive you are treated like a part of the Frank Kent family. Service advisors like Shannon Take the time to listen to your concerns and guild you though the process treated like a part of the Frank Kent family. Service advisors like Shannon Take the time to listen to your concerns and guild you though the process with timely updates and dedicated service. I’d like to thank the parts department for getting the right parts fast, and the award winning technicians for the outstanding repair. The technicians at Frank Kent are truly technical experts in their field. I just can’t say enough about the staff. I am exceptionally and fully satisfied with the quality of work, the communication, the timeliness of the repairs and the facilities. The very nice lady who helped with the loan vehicle made it a fast and simple experience. Thank you again to everyone at the dealership! More

Great service. Vanessa Mitchel was very up beat and helpful. She’s a 10 in my book. Dealership should be proud to have her on board. Vanessa Mitchel was very up beat and helpful. She’s a 10 in my book. Dealership should be proud to have her on board. More

Wonderful dealership! Professional, courteous and fast! Service department has been organized and informative at all times! Professional, courteous and fast! Service department has been organized and informative at all times! More

Outstanding in every way possible. Best in class personnel and yes, caring. Will recommend for both service and sales. Best in class personnel and yes, caring. Will recommend for both service and sales. More

Our service representative Vanessa Mitchell did an outstanding job in schedule repair and insuring that it was done in time outstanding job in schedule repair and insuring that it was done in time More

The whole process was very professional. From scheduling to completing the service every step was simple and excellent. From scheduling to completing the service every step was simple and excellent. More