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Frank Kent Cadillac

Fort Worth, TX

4.8
747 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 747 reviews

June 29, 2024

They go out of their way to take care of their customers every time. Aaron is the brst More

by irenelowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
June 28, 2024

Kyle the service manager was great to work with the amount of follow thru and detail was fantastic. More

by Rob Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
June 26, 2024

The team was very nice and accommodating! Good communication on when the car was ready. More

by Katy Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Mike MacSwain
June 22, 2024

Great service and quick. Dropped off my vehicle for service and was done and ready to be picked up same day. More

by Jorge_zumaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
June 19, 2024

Always friendly and professional. Willing to explain options for service. Thanks to all from driveway to desk! More

by Applelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
June 14, 2024

Very friendly staff! The process was smooth and service was completed in a timely manner! More

by cccowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 14, 2024

This is my 3rd Escalade and Frank Kent off 820 in Ft Worth is the only dealer I will ever go too. From sales to the service department, I have never been disappointed and I highly recommend them. More

by donna.christman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron service, Shawn Moffett
June 14, 2024

The dealership was very helpful and very kind. Bryan Miller was thoughtful and took extra time to explain things since I’m not familiar to computers. And texting on a I phone is hard to see. More

by danielfhaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Miller
June 13, 2024

They where very professional and giving me information along the way.They really made my experience great. More

by Richard Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth. Tommy, Mike MacSwain
June 13, 2024

My service and service advisor Bryan went above when I brought my car in for service. It was late on a Saturday and they quickly got me back on the road after my service was completed. More

by Brenda Huskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor was Bryan. Give him a 5 star
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