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Frank Kent Cadillac

Fort Worth, TX

4.8
747 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 747 reviews

July 18, 2024

I have had my Cadillac for about 18 months. Frank Kent Service has provided exceptional customer service for my Cadillac’s maintenance and now a tire that had a nail. Whether I go for an oil More

by Carol
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ron
July 16, 2024

The service advisor was kind courteous respectful knowledgeable and got me out in a hurry thank you very much More

by dewjazz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 15, 2024

Excellent service, prompt response, pleasant advisors, helpful to customer, easily attained past service records . Would highly recommend. More

by Scollard1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shannon, Mike MacSwain
July 13, 2024

Staff is extremely helpful and knowledgeable. I will continue to use Frank Kent. Kyle and the young man that worked on the car answered all our question. When I picked up my car it was clean and More

by svinson1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kyle Stubblefield
July 11, 2024

My Service Manager, Ron Evan’s always provided me with the Ultimate quality customer service!😄 More

by Sherrysledo1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 10, 2024

All guys who work at Frank Kent Cadillac are great people, very knowledgeable and helpful, never pushed me to do something I didn’t plan on, just recommendations if needed to do something recommended More

by Slav
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
July 10, 2024

My repair was done as quickly as they could and the service team was great More

by Krodgers
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Vanessa, Mike MacSwain
July 10, 2024

Thank you for always making your customers feel special! I'm so glad I made Cadillac my new home! A+ service!! More

by Tracy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adrian
July 09, 2024

Vanessa is the best! I only prefer to work with her when I have any issues with my vehicle! More

by latoshaboone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vanessa
July 05, 2024

I was greeted with a smiling representative. My service provider was excellent and kept me updated with the progress. Everyone at the dealership was smiling and greeted me as I entered. More

by Dunn.jim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shannon Gaines
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