Frank Hyundai
National City, CA
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I had to do it One thing is what Hyundai recommends. Another thing is for the service rep to inject his own recommendation in an effort to oversell. That's regretta One thing is what Hyundai recommends. Another thing is for the service rep to inject his own recommendation in an effort to oversell. That's regrettable and it diminishes the credibility of your staff. This staff member should be re-trained More
Great service, friendly staff. Beside friendly and great service. They go with you over you car needs.they also have coffee and water while you waiting for your car. Beside friendly and great service. They go with you over you car needs.they also have coffee and water while you waiting for your car. More
never just an oil change There always seems to be additional services that you recommend. I just thought I needed an oil change. The tire rotation was another $20.+ . Then, my There always seems to be additional services that you recommend. I just thought I needed an oil change. The tire rotation was another $20.+ . Then, my tire warning light was still on as I drove away. I returned to the service bay instead of out of the parking lot, and your service people said it would go off. Some miles down the road, it did. Later, I received a call to make sure that it did go off. Thanks. I appreciated that. Finally, no free car wash, which is about a $12. cost to me. That would have eased the pain of the total charges, but I didn't even get a wash (you said it was broken). By the way, the seat belt still gets caught in the door, often. That caused a dent on the side of the door, which your guys said I would need to get fixed at a body shop (i reported this previously). Seriously? I scotch taped a piece of paper to raise the dented spot. Now the door will lock again. Fix your seat belt issues, I would recommend. More
Easy and affordable. Perfect car buying experience. Highly recommend Frank Hyundai! Go see Mark if you are in the market for a new car, you won't be disappointed. Perfect car buying experience. Highly recommend Frank Hyundai! Go see Mark if you are in the market for a new car, you won't be disappointed. More
GOT ME THE CAR I REALLY WANTED! I bought my Santa Fe from Frank Hyundai in 2008; I loved it and I drove it for 10 years, but it was time to upgrade. I had not had a car payment thoug I bought my Santa Fe from Frank Hyundai in 2008; I loved it and I drove it for 10 years, but it was time to upgrade. I had not had a car payment though for many years, and being a single-parent income household required I buy something dependable but affordable. I decided it was time to visit Frank Hyundai to see if they had a newer 'used' car that fit my needs. I had a wish list of items and thought I'd have to buy used to get something that was in my price range, but I am absolutely AMAZED and EXCITED to say I drove home with a car I am 100% 😍😍 in love with. I never thought I would be able to afford a car I wanted and truly loved in every way, but I got my wish of items and more, so much more. I didn't have to compromise to get something that I could afford!! They did an amazing job with my financing; I'm very happy with the new car percentage rate they offered me. They found me a new car rebate, and they gave me a more-than-fair trade-in on my Santa Fe. Thank you to Willy R, Chris W, Andy M and Manny L for doing everything possible, and more, to get me a car I feel very happy driving in More
Great professionals! Showed us the product, let us drive. Answer questions and offer possibilities. Met our expectations so we bought a Hyundai Ioniq. Good salesman, an Showed us the product, let us drive. Answer questions and offer possibilities. Met our expectations so we bought a Hyundai Ioniq. Good salesman, and friendly More
excellent customer service Mark Moore, Sasha Keast and one of the manager were awesome and very helpful in all the process. from finding the right vehicle to making a great deal Mark Moore, Sasha Keast and one of the manager were awesome and very helpful in all the process. from finding the right vehicle to making a great deal. thank you More
Frank Puts Dreams In Driveways! I had the best buying EVER! Everyone was so pleasant and professional. I highly recommend purchasing your next previously enjoys vehicle from Frank Us I had the best buying EVER! Everyone was so pleasant and professional. I highly recommend purchasing your next previously enjoys vehicle from Frank Used Car Center. More
Great Every one was very helpful they made every effort to give me the price I wanted. I just wasn’t happy with the wait but I guess it’s expected when you Every one was very helpful they made every effort to give me the price I wanted. I just wasn’t happy with the wait but I guess it’s expected when your purchasing a new car but overall we had a great experience thanks! More
Great company Great dealer. Buying the new car was so easy. They were not pushy at all. Very friendly. Didn't spend a lot of time waiting around for answers or pap Great dealer. Buying the new car was so easy. They were not pushy at all. Very friendly. Didn't spend a lot of time waiting around for answers or paperwork. More