Frank Hyundai

Easy and nice salespeople and finance dept. My shopping experience at Frank Hyundai was excellent. The sales person was friendly and not pushy. Rachael in the finance dept. is a pleasure to work My shopping experience at Frank Hyundai was excellent. The sales person was friendly and not pushy. Rachael in the finance dept. is a pleasure to work with and talk to. More

great experience they were so helpful especially when it came to choosing my car and all the deals i should get with it. i would recommend this dealership to my friend they were so helpful especially when it came to choosing my car and all the deals i should get with it. i would recommend this dealership to my friends and family. More

21000 miles service Well...I like how everybody works there. From the person receives your car..to the good work in the service of the car. Not too much waiting. Well...I like how everybody works there. From the person receives your car..to the good work in the service of the car. Not too much waiting. More

Angel went out of his way to help! Awesome Angel contacted me last Friday after my car was in for service due to an issue that was still being disputed with Hyundai regarding a warranty extensi Angel contacted me last Friday after my car was in for service due to an issue that was still being disputed with Hyundai regarding a warranty extension I was never notified about for my steering wheel. By Friday evening he called back to say he had the approval from Hyundai to do the repairs under warranty and to bring the car in Saturday morning. I really appreciate him going above and beyond when the issue I had was not with Frank Hyundai but with Hyundai itself. I was not notified of 3 recalls or the warranty extension. The moment I contacted the dealer to schedule the apt they were very helpful! Thank you for the great customer service! The only downside was whoever did the repairs left my drivers seat dirty and I had to wait while Angel made sure it was taken care of! More

Courteous and Professional. Very courteous and professional. I would however like to give my recognition to Nick. He was actually the sales person that actually showed me the car Very courteous and professional. I would however like to give my recognition to Nick. He was actually the sales person that actually showed me the cars on the lot that I was interested in and took the test driving with us and was very informative and friendly and made me feel at ease. Unfortunately, when I went in to make the purchase the next day, he was out. All in all, I would recommend Frank Hyundai to my acquaintances. Francis in National City More

awsome hassle free even with no credit history best dealer ive been to first time buyer were i was always denied i was accepted here and with lower apr and down paymen even with no credit history best dealer ive been to first time buyer were i was always denied i was accepted here and with lower apr and down payment thank you More

Outstanding experience We have had Mark as our salesperson before and purchased a vehicle from him and he professional and courteous with us the entire process a great asset We have had Mark as our salesperson before and purchased a vehicle from him and he professional and courteous with us the entire process a great asset to your company. More

Great Afternoon at Frank Hyundai. All the people at Frank Hyundai were friendly and easy to deal with. The sale went smooth and exceeded my expectations. Of course I am recommending Fr All the people at Frank Hyundai were friendly and easy to deal with. The sale went smooth and exceeded my expectations. Of course I am recommending Frank Hyundai to all my friends and relatives. More

Routine maintenance check - excellence service, out quickly Service received was excellent, I was service as scheduled, timing was excellent. If asked I would recommend this dealership for good service. Chri Service received was excellent, I was service as scheduled, timing was excellent. If asked I would recommend this dealership for good service. Chris is the person that I contact or he will contact me when routine service is needed for my car. More

Horrible experience. No costumer service at all! I went in to look at car since i will be getting one soon and Christian, the dealer, showed me the cars. I told him from the beggining that I was on a I went in to look at car since i will be getting one soon and Christian, the dealer, showed me the cars. I told him from the beggining that I was on a time limit and would not be geeting anything ans he basically lied to me saying I would be leaving the dealiership by 1pm. I was so rushed through the paper work that I didnt pay attention to the paper and didnt leave until around 2:30pm, making my husband late for work and getting suspended as a result. When we got home, I was looking through the papers and I noticed they gave me the wrong car. I clearly told him I wanted a blue hyundai Kona 2019 and the sold me a 2018 and it made me mad. I came back the next day and they call christian, the dealer, and I told him he has messed up and that I wanted the Kona 2019 or another car since I was not thinking on paying the amount he told me for a car that is a year older when the 2019 is the same price. He made faces, called me a liar and has very disrestpectful to the point I had to leave the facility. I called hyundai and told the situation to someone else (apparantly the manager or someone in charge) and they ended up cancelling the purchase but not before leaving me without a car for a day and a half. On top of that, during the long hours spent at the dealership, we were never offered any water or coffe. I had my 4 year-old with me for the whole time and we asked the dealer (christian) and didnt even bother to give my child some water when she had been there for about 3 hours. Also, the a guy from finaxes, his last name is cerda, was rude to me and also pushed me into getting the car the same day even though I had no time. Horrible service. More