Frank Hyundai

Overall good experience Everyone was very friendly and helpful. Omar gave us time to check out the vehicle ourselves and was not pushy at all. He answered all of our question Everyone was very friendly and helpful. Omar gave us time to check out the vehicle ourselves and was not pushy at all. He answered all of our questions and made us feel comfortable. Throught out the entire process, we never felt pressured once. More

my review I like how the dealership automatically schedules appointments but it is not conducive for me since I live in North County and I travel for work. I wo I like how the dealership automatically schedules appointments but it is not conducive for me since I live in North County and I travel for work. I would prefer if they just sent a link via text or email with the available slots. Also there are too many phone calls. Depending on the consumers age, we prefer text or emails so we can easily organize our schedule appointment. If someone calls me I have no idea what my schedule is in two weeks and its a waste for everyone's time. Now for the review of the service. The service rep asked me if I wanted a car wash. I said yes, when I got to the car, it was not washed. The wait time for a oil change was a little long even with an appointment. I sat outside and worked on my computer but I had no clue when my car was done. I walked in 2.5 hours after I dropped car off and they informed me the car was done 45 minutes ago. A Text message would have been useful :) All employees at this dealership are all super friendly and helpful. Its easy to approach an employee and have a conversation with. More

Good at First I purchased an Accent Hyundai 2015 on September and I was owed 3 things, tinted window, cover seats, and wheel locks. Its been a while now, and no one I purchased an Accent Hyundai 2015 on September and I was owed 3 things, tinted window, cover seats, and wheel locks. Its been a while now, and no one has contacted me to make an appointment. In addition, the car makes a noise when it goes up a hill, this started a few weeks in but I thought it would go away but it just got worst. Lastly, I got stopped by a cop because my third backlight was out, I explained to the officer that I had just bought the car a month ago and he let me go without a ticket, once I went to a mechanic to get the light change, the light was fried, black, this was not a month accident. I am really disappointed with the car, the associate was nice to explain everything, but her nice service doesn't match the dissatisfaction that the car has given me. I will not recommend this dealership and I will never buy here again. More

Great customer service Cristian help us a lot!! He knows what he is doing ‘ showed us in detail the vehicles and knows them very well!!! Happy with purchase Cristian help us a lot!! He knows what he is doing ‘ showed us in detail the vehicles and knows them very well!!! Happy with purchase More

Amazing! I had a great experience at Frank Hyundai. Very friendly and professional staff. Thank you to Angel and George and the staff, they were extremely help I had a great experience at Frank Hyundai. Very friendly and professional staff. Thank you to Angel and George and the staff, they were extremely helpful and made my experience very pleasant. More

Fast professional I bought a vehicle from Frank's used car lot next to Frank Hyundai staff was very professional ,once we went over to finance that process was very fas I bought a vehicle from Frank's used car lot next to Frank Hyundai staff was very professional ,once we went over to finance that process was very fast this is the fastest purchase I've done ,very happy with the whole Frank Team More

First and best experience! I decided to get my first car at this dealership, the service I got was perfect. The employed at this car dealership are exceptional and the deal I go I decided to get my first car at this dealership, the service I got was perfect. The employed at this car dealership are exceptional and the deal I got for my new vehicle was better than expected. They were great in explaining everything to me, answering every questions I had, and showing me the vehicles features I never imagined would be included in the car. Everyone here is nice, smart, and fun. More

Excellent oversll Great service no haggle Best pricing Ozzie and Chris amazing !’ Alex a great Manager Would highly recommend and also come back very hones Great service no haggle Best pricing Ozzie and Chris amazing !’ Alex a great Manager Would highly recommend and also come back very honest people no doubt More

Great customer service Jose, at customer service, wss very helpful and took the time to give me a great explanation of the issue and the course of action for the repair. Jose, at customer service, wss very helpful and took the time to give me a great explanation of the issue and the course of action for the repair. More

Always a top notch experience Such a great experience, thank you. Start to finish is always a pleasure. I will always shop with them for any purchase I have in the future. Such a great experience, thank you. Start to finish is always a pleasure. I will always shop with them for any purchase I have in the future. More