Frank Hyundai
National City, CA
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Awesome! We had an amazing experience! This dealership is so awesome. Rachael and Mark are awesome too! They worked with us to get us the payment we wanted and We had an amazing experience! This dealership is so awesome. Rachael and Mark are awesome too! They worked with us to get us the payment we wanted and we got everything we wanted on our brand new car. Thank you Frank Hyundai! More
Patient, understanding, will go the extra mile I was there for almost 8 hours, test drove 7 different vehicles, and AC was patient and understating through it all. I finally found a great vehicle, I was there for almost 8 hours, test drove 7 different vehicles, and AC was patient and understating through it all. I finally found a great vehicle, for a great price and they really worked with me and my credit score to get an interest rate and monthly payment I could afford, for a vehicle I was satisfied with. Great team, that really makes you feel at ease. They want to make sure you get something you'll be happy with and work with you, to ensure you can afford it. Great service! More
Spectacular service. The people at Frank Hyundai bent over backwards for us every chance they got from giving us a free car off there lot to drive around 4 weeks so I didn The people at Frank Hyundai bent over backwards for us every chance they got from giving us a free car off there lot to drive around 4 weeks so I didn't have to come out of pocket for a rental 2 having everything done in a timely manner with excellent customer service and attitude through the entire experience. More
Maintenance check Very pleasant experience!!! Everyone are friendly & attentive. The service is prompt & the communication is excellent. He explained to me what needed Very pleasant experience!!! Everyone are friendly & attentive. The service is prompt & the communication is excellent. He explained to me what needed to be done & what are recommended before I left the shop. Then he explained to me again in details what was done to my car when I picked it up. More
Oil change and tire rotation I usually never have any issues but with this previous oil change I was not thrilled. I was charged for a tire rotation that never happened. I notice I usually never have any issues but with this previous oil change I was not thrilled. I was charged for a tire rotation that never happened. I noticed that my tires were not rotated and told Chris the guy who was doing the paperwork and he laughed at me in which I found very unprofessional. Then the mechanic was called and he stated that there was no rotation that was preformed on the vehicle and noted that. So I was able to get a refund More
True professionals work here. Thank you! Ruby was the best salesperson I've ever worked with! We almost didn't have a deal because the exact car couldn't be found. After discussing some of Ruby was the best salesperson I've ever worked with! We almost didn't have a deal because the exact car couldn't be found. After discussing some of my major requirements, we found an alternative solution that met my needs. I'm really happy that Ruby was patient as we worked through the details to find the car that met my needs. Thank you for having such a talented and patient employee. More
Awesome Very good service overall. Staffs are friendly and accommodating. Waiting room area need some more entertainment and latest issue of reading materials Very good service overall. Staffs are friendly and accommodating. Waiting room area need some more entertainment and latest issue of reading materials magazines and newspapers. More
Awesome I tried many other dealerships and private parties and after dealing with Frank I happen to be very happy I purchased was absolutely painless and I ha I tried many other dealerships and private parties and after dealing with Frank I happen to be very happy I purchased was absolutely painless and I had no idea that I ain't a vehicle could be like that More
I had an appointment and still waited almost 2 hours . I get blasted for service and my wife drives car to work round trip 5.5 miles, car has under 7000 miles in two years and $153.00 minus $17.00 for poin I get blasted for service and my wife drives car to work round trip 5.5 miles, car has under 7000 miles in two years and $153.00 minus $17.00 for points is expensive for oil change and inspection and almost 2 hours waiting for oil change? I had to go outside and look for my car after service and wait for attendant to get his stuff. The cashier was very professional and your person receiving in front too. More
Oil change The only probem is if you dont do your service on time, they call you and call you and call you, it really bodersi, maybe a call to remains you about The only probem is if you dont do your service on time, they call you and call you and call you, it really bodersi, maybe a call to remains you about your service onces a week but no every day. More