Frank Hyundai
National City, CA
Filter Reviews by Keyword
By Type
Showing 980 reviews
Great experience Bought a new Sonata through the Costco Auto program. Straightforward, simple and easy. Good and professional service by AC and Omar. Thumb up! The Bought a new Sonata through the Costco Auto program. Straightforward, simple and easy. Good and professional service by AC and Omar. Thumb up! They also have a 'tasty' coffee machine in the waiting area. :) More
Chris is the man! I always know that things will be awesome when Chris is there! He is so professional and helpful. He remembers me and treats like a great customer. I I always know that things will be awesome when Chris is there! He is so professional and helpful. He remembers me and treats like a great customer. I will always look for him to take good care of my car More
Good experience I had a good experience here. Process was quick and no hassel except for Omar asking me for an additional credit check after I had already pre qualifi I had a good experience here. Process was quick and no hassel except for Omar asking me for an additional credit check after I had already pre qualified for loan and I had a bank check in my hand. He told me that they still needed to run an additional credit check due to a Homeland security issue and faulty deals from people in TJ. What did that have to do with m? I am a citizen of this country with a Bank check in my hand!? They said they had to run it ahain or they could not finalize deal. BS!!! I checked with other dealerships and this is not a common practice. I only did it because I just wanted to get it over with. I checked with a friend of mine who works at another dealership and she said that they should have just taken the check and provessedbpaperwork. More
Great Experience Excellent customer service from our salesman Luis Sores, he made sure that we were content with the vehicle selection. He took his time to explain in Excellent customer service from our salesman Luis Sores, he made sure that we were content with the vehicle selection. He took his time to explain in detail the features of the car and allowing us to test drive vehicles until we found the right one. The sales and finance experience was good as well. I am happy with my purchase. More
We kept it cool on a hot summer day It was a pleasure to work with Mark. He made the experience very easy and we enjoyed getting to know him. We would recommend him to any of our friend It was a pleasure to work with Mark. He made the experience very easy and we enjoyed getting to know him. We would recommend him to any of our friends. More
Used salles Excelent attention to the customer. Thanks frank Hyundai just needs work on the prices on sales department but general everything looks good and also Excelent attention to the customer. Thanks frank Hyundai just needs work on the prices on sales department but general everything looks good and also need More variety on used cars More
Asome.. Always get the best service everyone is very nice from the person who takes the car to the person in service and the girls where you pick up your car. Always get the best service everyone is very nice from the person who takes the car to the person in service and the girls where you pick up your car. Only place we get both our cars serviced.. More
Excellent Customer Service Everyone was great, service was quick and I was extremely pleased with the courteous staff and the respect they show by calling you by name and than Everyone was great, service was quick and I was extremely pleased with the courteous staff and the respect they show by calling you by name and thank you for your visit. Way to go!!! More
Very helpful staff I recently purchased my vehicle here. They staff is super friendly and very helpful. They made me feel comfortable to make my decision on the car that I recently purchased my vehicle here. They staff is super friendly and very helpful. They made me feel comfortable to make my decision on the car that I wanted. They showed me many options to choose from. It did take them to long to get me to the finance department, but overall it was a great experience. More
Easy process and honest prices Met with Luis and he was awesome to work with. He is newer to the dealership but very knowledgeable about the cars and helped me with a few models; he Met with Luis and he was awesome to work with. He is newer to the dealership but very knowledgeable about the cars and helped me with a few models; he is super easy to work with. I told him I wasn't ready to make a decision that day as I was still checking out other manufacturers and their offerings, and he didn't pressure me into staying or making a sale that day. I liked that a lot. He respected my request there and didn't hound me with phone calls every hour asking me to come back in (an experience I've had elsewhere.) I checked out a few other cars that same day, called Luis the next morning and told him I'd be coming back to finalize our deal. The process that day was easy to finish paperwork and drive away in my new car. Thanks Luis! More