Frank Hyundai
National City, CA
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in and out excellent service. In and out as I was told. Wait area comfortable. Jose Guerrero was an excellent individual to work with and provided many opportun excellent service. In and out as I was told. Wait area comfortable. Jose Guerrero was an excellent individual to work with and provided many opportunities to ask any questions. More
WOULD NOT RECOMMEND! They mislead us. I bought a 2012 Chrysler 200 30 days later they took it back and said my only option is a 2009 Nissan Versa. Very disappointed! They mislead us. I bought a 2012 Chrysler 200 30 days later they took it back and said my only option is a 2009 Nissan Versa. Very disappointed! More
Very responsive, flexible and service-oriented We heard from they had the rare make/model we were looking for. The Internet sales manager, Omar Asad, was super-responsive and professional. Angie Gu We heard from they had the rare make/model we were looking for. The Internet sales manager, Omar Asad, was super-responsive and professional. Angie Guanga was super-helpful, as well. However (due to scheduling), we didn't get as much of an orientation on the car features as we needed (we're old fogies). We bought a plug-in hybrid and it would have been great to have a list of links/resources to optimize rebates, carpool passes, refunds, utility optimization, charging, etc. In all fairness, they couldn't have been nicer but we're used to a bit more hand-holding! The great news is that they expedited the transaction, made it as easy as possible and were professional. More
Great service! Angie Guanga was very courteous, friendly, and very professional! Road tested vehicle and she explained functions very clearly it was a pleasure for Angie Guanga was very courteous, friendly, and very professional! Road tested vehicle and she explained functions very clearly it was a pleasure for my wife & me to make business with your dealership and thanks to Angie & the rest of the team. More
5-year regular customer I’ve been coming here for 5 years and I will keep coming back to service my Hyundai Sonata. We have other brand vehicles and the level of customer ser I’ve been coming here for 5 years and I will keep coming back to service my Hyundai Sonata. We have other brand vehicles and the level of customer service of the service staff is awesome - especially Jose and Chris. More
8/14/18 Jose Guerrero was great. Walked me through the process and helped me understand what I needed. He also helped me plan out my future service needs. Jose Guerrero was great. Walked me through the process and helped me understand what I needed. He also helped me plan out my future service needs. More
Friendly Dealership I was in the market for a car and was very interested in Hyundai. Frank’s had what I was hoping for. The sales associates were kind the overall experi I was in the market for a car and was very interested in Hyundai. Frank’s had what I was hoping for. The sales associates were kind the overall experience probably tops all my previous car buying experiences! More
Great experience , they use all their tools to help you out to reach your goal, if I had the opportunity to go back I will definitely do it or recommend someone who ne , they use all their tools to help you out to reach your goal, if I had the opportunity to go back I will definitely do it or recommend someone who needs a new car. More
Excellent people, service and excellent brand. No problems with the cars and excellent service department too and the prices are very reasonable. Great and e people, service and excellent brand. No problems with the cars and excellent service department too and the prices are very reasonable. Great and excellent expirence. More
Thank You! Mark was very helpful. He was quick to notice that we needed assistance, answered all our questions, and helped us get the right package for our budge Mark was very helpful. He was quick to notice that we needed assistance, answered all our questions, and helped us get the right package for our budget. We made him jump through many hoops and he handled us with grace. Thank you so much, Mark! Sasha, who helped us with financing, was also very helpful, knowledgable, and friendly. She explained so much of the process to us in ways we understood. Thank you Sasha! More