Frank Hyundai

Lacked updates I tried to call for updates on my vehicles progress but received a recording. It made it difficult to be aware of a time to puck up my car. I tried to call for updates on my vehicles progress but received a recording. It made it difficult to be aware of a time to puck up my car. More

Been Given Wrong Information I paid for a diagnostic because of Check Engine issue. They said mechanic couldn’t remove O2 sensor and ultimately suggested I pay for a new catalytic I paid for a diagnostic because of Check Engine issue. They said mechanic couldn’t remove O2 sensor and ultimately suggested I pay for a new catalytic converter ($1500 service!). I had a 2nd opinion, the tech had no prob removing sensor. Car dealerships are evil in their over pricing and dishonesty, Frank Hyundai is no different. I’m VERY disappointed! I question how the Frank Hyundai’s mechanic had trouble with my car when the 2nd mechanic had no issue removing and replacing the O2 sensor. I will continue to support local, independent mechanics over dealerships ANYTIME!!! More

awesome frank Hyundai have way better costumer service in san diego.They made us feel all right ,I definitely would very recommend to family and friends frank Hyundai have way better costumer service in san diego.They made us feel all right ,I definitely would very recommend to family and friends More

Consistently Great Service & Low Prices Since 2011: Thank you for the Manager (David???) in the Vehicle Servicing/Repairs Dept. with Brenda & Jose, Cashier-Amelia, Telephone/Setting-Appts.-Dolores & the Thank you for the Manager (David???) in the Vehicle Servicing/Repairs Dept. with Brenda & Jose, Cashier-Amelia, Telephone/Setting-Appts.-Dolores & the whole TEAM!!!!!!! SURE appreciate the thorough job done with paying attention to details, VIP & any Discounts, Specials & coupons!!! Your employees are hard workers with excellence, respectful, kind, thoughtfully-considerate & always go over & BEYOND what’s expected. Love your FREE coffee, TV & mags in waiting area & All gets done quickly & with efficiency & any questions ate patiently answered fully. Keep up the good work & making a good difference in our dear community. Thx sooooooooooooo!!!!!!!!!!! More

Ease of appointment and efficient service. Efficient service department. They provide shuttle service from the dealership. Chris in service department was professional in his demeanor and was a Efficient service department. They provide shuttle service from the dealership. Chris in service department was professional in his demeanor and was able to provide me with quality service at an affordable rate. More

Top notch service Always a great experience at Frank. Jose does a great job and the advice of the service manager, David, is reasoned and helpful. Couldn’t be more plea Always a great experience at Frank. Jose does a great job and the advice of the service manager, David, is reasoned and helpful. Couldn’t be more pleasef More

Very best service. Honest and helpful service advisors & tec Especially like and appreciate my service advisor, Jose Guerro. He always takes great care of me and my car. Very honest, helpful, friendly and track Especially like and appreciate my service advisor, Jose Guerro. He always takes great care of me and my car. Very honest, helpful, friendly and tracks my service to get me out as soon as possuble.. Very fast, efficient and honest service dept. Really the best overall experience. Thank You Frank Hyundai and workers More

Overpriced & Slow It took over an hour and a half for a simple oil change which cost $40. They claim to do "inspections" but the employees dont inform you what parts of It took over an hour and a half for a simple oil change which cost $40. They claim to do "inspections" but the employees dont inform you what parts of the car that they "inspected' with the oil change are. I've been here multiple times and have had terrible service every time! More

Awesome Had a great experience ! I’ve been using this location since 2014. Appear to be honest, promised service time has always been pretty accurate. Thumps Had a great experience ! I’ve been using this location since 2014. Appear to be honest, promised service time has always been pretty accurate. Thumps up More

Easy going , not alot of hoops to jump through . It was the second car we've purchased through Frank . Each time it is quick with no circus or magic show to slow things down . Very up front with cost It was the second car we've purchased through Frank . Each time it is quick with no circus or magic show to slow things down . Very up front with costs and real people with great attitudes ! More