Frank Hyundai

They made sure I drove home in a car that I wanted It was an awesome experience it was my first time ever buying a new car and Frank Hyundai made sure that I went home and the car that I wanted they tr It was an awesome experience it was my first time ever buying a new car and Frank Hyundai made sure that I went home and the car that I wanted they tried their best and they got it done I'm super happy with my car and I love it I would definitely recommend Frank Hyundai More

efficient George did a good job of facilitating the process of buying a car. And he's a great guy! I was outta of there quickly. George did a good job of facilitating the process of buying a car. And he's a great guy! I was outta of there quickly. More

Personalized Service I have been taking my Genesis to get services at Frank Hyundai ever since I bought it in 2015. I have received great service here. My car is well take I have been taking my Genesis to get services at Frank Hyundai ever since I bought it in 2015. I have received great service here. My car is well taken car by experts who know my car intimately. Their service charges are very fair. More

Stand-up Triple This was my third visit to Frank Hyundai Service department. Once again Chris and the service department provided complete service in a friendly manne This was my third visit to Frank Hyundai Service department. Once again Chris and the service department provided complete service in a friendly manner. I travel 30 miles from Alpine to National City to have my vehicle serviced here and will continue to do so in the future. More

Bait and Switch Service Department Beware I have had the worst experience. You expect your car to be repaired when you get serviced and not be taken advantage of. On 4/16/18, I scheduled a I have had the worst experience. You expect your car to be repaired when you get serviced and not be taken advantage of. On 4/16/18, I scheduled an appt. as I had service issues with my Hyundai Tucson; one being the transmission and the other a leak in the front left tire. I left my car there for the entire afternoon and instead of being repaired, they said they couldn’t replicate the issue and that my tire had a nail in it that was not repairable. I asked them to show me nail but they couldn’t. I was mad and disappointed that I wasted my time, I swore I would never go back there. So my tire did not have a nail in it and I discovered that it is just a leaky stem and that needs to be replaced. Also my transmission was still acting up and not accelerating properly when I drive uphills and into the freeway which is scary. So since I’m on warranty, I decided to go back to the dealership to see if they could detect it this time. What a bad decision this was. On 8/30/18, I took my car in at 1:45pm. I explained the transmission issue again and the service advisor, Chris said that I would have to leave my car over night to be looked at. He also said I was due for a 30k mile inspection which I initially refused because it was expensive and my purpose was to fix the transmission. I was upset because the length of time without a car and then realized I still had to repair my tire stem. I went back to Chris and asked if he could repair and replace the leaky stem, I would also do the 30k mike inspection. Chris said that he could repair and replace the stem, so I agreed to also do the inspection. I was satisfied hoping all repairs on my car were to be resolved. I pick my car the next day to find that again, the service dept. could not replicate the transmission issue. Also even though they did find find a leak in the stem, it did not need to be replaced but screwed tighter. However, they said they repaired the leak without having to replace the stem. The did do the 30k inspection which i really didn’t need or want and I was charged for that. I left very upset like I was just scammed. To top it off, the tire is still leaking air and it is now the left rear tire as they rotated the tire in the inspection. Not sure how safe that is. I was scammed again thinking they were going to repair my issues with my Hyundai Tucson. I feel like I should report to the better business bureau as my tire is still leaking after they state it being repaired. Hopefully my transmission issue miraculously disappeared with the oil change. Do not trust this dealership. They only care about money and their attention to detail and high level of customer satisfaction is something they don’t care about. More

Bad credit These guys and gals were the only ones on the mile of car to say what they mean and mean what they say. I showed up with my pay stubs and 500 dollars These guys and gals were the only ones on the mile of car to say what they mean and mean what they say. I showed up with my pay stubs and 500 dollars and I drove off in a honda accord 2011 57k for 11 grand. There helping g me rebuild my credit at the same time. Special thanks to christina your the best and. To the rest of the staff who treated me with respect and went out of there way to help me. Other dealships should follow your lead because you guys make buying a new car fun and exciting. So any one looking for a new car I would only recomend Frank Hyundi of National city. Thanks again I think I'm going g to take a drive now...LOL More

Excellent deal. Livio Harris made our Frank Hyundai experience great. Will go back because of him. Great sale on an Elantra. Took advantage of it. Great car. Livio Harris made our Frank Hyundai experience great. Will go back because of him. Great sale on an Elantra. Took advantage of it. Great car. More

Perfect every time As usual, they are a wonderful and pleasant crew. Jose is as always, an absolute pleasure to work with. Quick & friendly. What else can a customer ask As usual, they are a wonderful and pleasant crew. Jose is as always, an absolute pleasure to work with. Quick & friendly. What else can a customer ask for. More

Outstanding Service This was the best car buying experience we have ever had. Ruby was so knowledgeable and put herself out to make this a pleasant experience. She knew This was the best car buying experience we have ever had. Ruby was so knowledgeable and put herself out to make this a pleasant experience. She knew we were there to buy one of the cars on your Summer Special, she had it outside for us to see. She stuck to the terms of the advertisement and the whole deal was done in a very short time. Rachael was delightful and of course very professional an absolute pleasure to deal with. We would absolutely recommend Frank Hyundai . Thank you More

Buying a car made was a pleasure. Buying a car at Frank Hyundai has become a very pleasurable experience. This is the second car we bought from you folks the other one was a 2012 Santa Buying a car at Frank Hyundai has become a very pleasurable experience. This is the second car we bought from you folks the other one was a 2012 Santa Fe. The sales staff was friendly, professional, and patient with us. We will not pressured in any way shape or form which is always pleasurable. George, our sales guy, was really nice and we enjoyed talking with him. Michelle in finance was also a lot of fun and we had a lot of good conversation. Both were very helpful. More