Frank Hyundai

Painless Everyone was very helpful, they did they’re best to get us a great deal They had what my wife wanted in stock.It was a very easy and painless experien Everyone was very helpful, they did they’re best to get us a great deal They had what my wife wanted in stock.It was a very easy and painless experience More

Wonderful Everyone was great, got me in and out quickly, and even drove my car to my house. Thank you, Christian, AC, Omar and Rachel for all your help. Everyone was great, got me in and out quickly, and even drove my car to my house. Thank you, Christian, AC, Omar and Rachel for all your help. More

Fast and friendly service Jose our service advisor is always on time to deliver the service on our vehicle. He orders parts ahead of time so that they are ready for our service Jose our service advisor is always on time to deliver the service on our vehicle. He orders parts ahead of time so that they are ready for our service appointment. Jose likes to surprise us with a free courtesy car wash, wow!!! More

Awful Absolutely garbage I will never ever do business with these people ever again. They are shady and will try to squeeze everything out of you. Good luck Absolutely garbage I will never ever do business with these people ever again. They are shady and will try to squeeze everything out of you. Good luck trying to get a hold of the finance department. More

Fast and Thrilled! Livio was fantastic! Told him we were looking to trade in a car and what kind of budget we were looking at for monthly payments. He reviewed the cars Livio was fantastic! Told him we were looking to trade in a car and what kind of budget we were looking at for monthly payments. He reviewed the cars that were available on his phone and showed us each one that fit our criteria. Because I'm not too picky I weighed out the options and test drove my top pick. After that I was sold ! Went right in and did the paperwork with ease! He was professional and personable it was great working with him to find a car. Tim was hilarious while signing paperwork, he made sure there were no awkward silences. I'm definitely going to recommend Franks auto specifically to my friends and family! More

excellent staff and very helpful Livio was very very patient when he showed me the different cars in the lot and thanks to all of you. Tim Brown was also very prec and very helpful Livio was very very patient when he showed me the different cars in the lot and thanks to all of you. Tim Brown was also very precise explaining the loan. More

Great Customer Experience I have leased three cars and Mark Moore is the most knowledgeable person I have dealt with. We negotiated a deal is less than an hour. He is the bes I have leased three cars and Mark Moore is the most knowledgeable person I have dealt with. We negotiated a deal is less than an hour. He is the best. More

Could have cared less! Short story: I was left without a vehicle for 7 hrs and all they did was add 2 psi of air to one of my tires. Didn't even get my car washed like they Short story: I was left without a vehicle for 7 hrs and all they did was add 2 psi of air to one of my tires. Didn't even get my car washed like they promised. Long story: I took in my car to have the alignment check because my vehicle would steer to the right. I walked in with my appointment being at 9am. The representative told me it would take about two hrs to diagnose and they would get back to me to see if any work needed to be done.. I got their shuttle service back home and went about my day. Come 1pm and I was yet to receive a call from the service center so I decided to call. They told me the technician in charge would get back to me. 30 minutes later I received a call from the technician and he tells me that they couldn't find anything wrong with the car and they just added air to the tire( which was at 34psi and they added to 36psi). I asked if I could get the shuttle service back and they told me I would have to wait till 3:30pm. I got to the dealership at 4:25pm. And they didn't even wash my car like they promised.. I can't believe that they would take so long to get back to me after just adding air to my tire.. Their accuse was that they had to have two technicians dive it to get two different opinions.. More

Very long service time They tell me that my car's service will be one hour but it was more than 3...!! Nobody gave any notification for that until I asked. They tell me that my car's service will be one hour but it was more than 3...!! Nobody gave any notification for that until I asked. More

serviice was done in a timely manner 15,000 mile servive took about 90 minutes....just what the service adviser has said.....this was my third service at this dealer..all 5 star... 15,000 mile servive took about 90 minutes....just what the service adviser has said.....this was my third service at this dealer..all 5 star... More