Frank Fletcher Toyota
Joplin, MO
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Zach Divine I was so impressed with Zach Divine. He is very knowledgeable and not pushy at all. He has such a great personality and is extremely helpful. I was so impressed with Zach Divine. He is very knowledgeable and not pushy at all. He has such a great personality and is extremely helpful. More
Lacking basic skills in customer service. Once again I find the Fletcher organization has problems with customer service. What appears to be lacking is the comprehension is that a customer no Once again I find the Fletcher organization has problems with customer service. What appears to be lacking is the comprehension is that a customer no matter their credit rating is the reason your organization is in business. I am not saying this is true of all your sales department. In fact, I was driven to Arkansas by one no longer there to make the deal happen after being be burnt by Frank Fletcher Ford. The point I am trying to make is your sales department needs some guidance in follow-up. If you say you will do something, good customer service dictates you should do just that no matter the outcome. This is the second and last time the Fletcher group has made me feel like my business is not good enough. More
Classy Honestly if not for the salesman mr mark pulliam we would not have purchased a vehicle on that saturday. We were not ready to do so,but after visiting Honestly if not for the salesman mr mark pulliam we would not have purchased a vehicle on that saturday. We were not ready to do so,but after visiting with us for a bit he took us right to what we were interested in. Then he introduced us to an amazing staff of people to seal the deal quickly and efficiently. And oh this mango charger is bad xxx too! More
Only way to buy Mark, what can I say in so few words? Simply put, you're the best. It was a totally relaxed experience!!! Very friendly staff and no pressure. Mark, what can I say in so few words? Simply put, you're the best. It was a totally relaxed experience!!! Very friendly staff and no pressure. More
Thank you Mark Pulliam! Mark Pulliam is every thing you could want out of a car salesman. He was very professional, gave us space to look and communicate between ourselves, Mark Pulliam is every thing you could want out of a car salesman. He was very professional, gave us space to look and communicate between ourselves, and very attentive to our every last question. Thank you Mark for making our 4Runner purchase so smooth. We love our new car. More
Mark Pulliam Mark was the greatest he helped us in every way from the used car lot to the new tundras which we bought a red 2017 tundra. He was curtious, patient w Mark was the greatest he helped us in every way from the used car lot to the new tundras which we bought a red 2017 tundra. He was curtious, patient with us while we made our choice. We have never had such a great experience buying a car. More
Worth the Drive I had seen a car advertised on Auto-trader at this dealership. Decided to make the 100-plus mile drive to check it out. Glad I did because the sales I had seen a car advertised on Auto-trader at this dealership. Decided to make the 100-plus mile drive to check it out. Glad I did because the sales person was great and everyone there was very friendly and not pushy. Very happy with my purchase. More
Worked hard to get us in a vehicle. Roger Coleman worked hard to find us the right truck and get it financed at an amount we could afford. He will work hard for you, we recommend him. Roger Coleman worked hard to find us the right truck and get it financed at an amount we could afford. He will work hard for you, we recommend him. Although he works at the Fletcher used super store, he made several trips to all their lots and found us our truck at this lot. More
Roger Nichols - Excellent! Just purchased a new Tundra and dealt with Roger Nichols. He was very professional and easy to deal with. The entire dealership was great. Never had Just purchased a new Tundra and dealt with Roger Nichols. He was very professional and easy to deal with. The entire dealership was great. Never had such a low pressure, pleasant buying experience. They came highly recommended and I see why! Will definitely recommend! More
Zach Divine We were referred to Zach Divine by 3 different people! What a blessing. He listened to my wifes and I's needs for our family. Instead of buying 1 car We were referred to Zach Divine by 3 different people! What a blessing. He listened to my wifes and I's needs for our family. Instead of buying 1 car we bought 2! Thanks again Zach and Fletcher toyota. More