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Frank Fletcher Dodge Chrysler Jeep Ram

Jonesboro, AR

3.3
180 Reviews

3314 Stadium Blvd

Jonesboro, AR

72404

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Showing 180 reviews

December 15, 2011

yes i would and the sales man micheal was great he helped us in every way that he could and even took the extra time to find the very color we wanted and the options that we want i have already told people More

by sshively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
micheal proffitt, Michael Proffitt
Dec 29, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

Dear Shively: Your feedback is important to us. Thank you for the opportunity to improve our dealership. Congratulations on the purchases of your new vehicles! I am excited you both found the perfect vehicles to meet your needs and wants. We are sure that you will enjoy your vehicle for many years to come. Kimberly Favazzo Patrum Director of E-Commerce

November 20, 2011

Mr. Proffitt worked with me to help me get a new vehicle. He and all the staff that I spoke with were just wonderful. I can trult say that I have enjoyed working with him and he was just a joy to meet. He More

by Earnestein S. Broadway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Proffitt, Michael Proffitt
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

Dear Mr. Broadway: Thank you for your feedback about Fletcher Dodge Chrysler Jeep Ram and Micheal Proffitt. We look forward to continue to service all your automotive needs. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

November 19, 2011

I took my Dodge Caliber in for a problem with the electronic trottle control. I was not thrilled about the diagnostics price, a little over $100 for an hour. They called and said they were having tro More

by mkm662002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Proffitt, Michael Proffitt
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

We appreciate the opportunity to improve our dealerships. Thank you for sharing your experience. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

October 30, 2011

Todd was very helpful and nice. He worked with us best on what we wanted and needed. He did the work that needed to be done in a very fast amount of time. More

by kennedyneal14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

Dear neal: Thank you for your feedback about Fletcher Dodge Chrysler Jeep Ram and our team. We look forward to continue to service all your automotive needs and are excited we helped save you time and money. Sincerely, Kimberly Favazzo Patrum

September 29, 2011

We had our PT/Cruiser worked on at Fletcher Dodge. The transmission had went out and our warranty covered the repairs. We chose Fletcher Dodge because of the good reputation the service dept has. Espec More

by rob08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mika
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

DEAR REV. ROB BROWN: WE APPRECIATE YOU TAKING THE TIME TO SHARE YOUR EXPEREINCE WITH OTHER PEOPLE! WE LOOK FORWARD TO SERVICING ALL YOUR AUTOMOTIVE NEEDS. THANK YOU, KIMBERLY FAVAZZO PATRUM

September 06, 2011

The staff was very friendly and courteous. Any questions that were asked were answered to the best of their ability. The sales man (Todd Wells) drove us around in a very hot car with the air conditioning of More

by backofbeyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Wells
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

Rachel, Thank you for your feedback about Fletcher Dodge Chrysler Jeep Ram and Todd Wells. We look forward to continue to service all your automotive needs. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

September 02, 2011

alan treated us like family, all the staff were really nice, they were great...we had been looking for a long time for a uv and fletcher was the best we have seen the entire time as far as how we were t More

by jennyhalliburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alan hathcoat
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

Dear Ms. Jenny, We appreciate the opportunity to improve our dealerships. Thank you for your feedback. Sincerely, Kimberly Favazzo Patrum Director of E-Commerce

August 30, 2011

My 18 year old son took his jeep to have a test run on it, was going to take 2 days and they had it for 21 days. We both made a number of calls and was blowed off each time. I went up there twice and so d More

by biwamartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager and general manager
August 27, 2011

Service department: Misty caught in several lies. They took apart the car without making sure they had the correct parts and then Misty said, "to error is human" and sent us out without a vehicle for the More

by d_lefty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Misty and Gabe and Micah
August 22, 2011

The Management and sales staff work hard to sell/Get financed the vehicle you want, at a price as close to what you want as they can. This dealership also has a quality shop/service department also. I u More

by Bubba Harlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Proffit, Michael Proffitt
Dec 07, 2011 -

Frank Fletcher Dodge Chrysler Jeep Ram responded

BUBBA WE APPRECIATE YOU TAKING THE TIME TO PROVIDE FEEDBACK ABOUT OUR DEALERSHIP! THANK YOU, KIMBERLY FAVAZZO PATRUM DIRECTOR OF E-COMMERCE

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