Frank Fletcher Dodge Chrysler Jeep Ram

Great experience! Alan and all the sales and finance team was great and very helpful. Alan went above and beyond to get me the best vehicle for my predicament, being up Alan and all the sales and finance team was great and very helpful. Alan went above and beyond to get me the best vehicle for my predicament, being upside down. He took the time and listened to what I wanted and was looking for! Easiest car buying experience I've ever had. I wasn't impressed with the service department at all though. I needed my radio reprogrammed, the lady that Alan took me to was rude to say the least. She acted as if Alan and myself was bothering her with needing to schedule etc. Alan went out of his way and aplogized for her being so rude which he didn't have to do. Thanks to everyone in the sales and finance for getting me in my brand new car! More

Alan Hathcoat! Best salesperson. These guys are great!!! Very simple and easy to buy at Fletcher in Jonesboro. The only place you need to shop, period! I will return with future busin These guys are great!!! Very simple and easy to buy at Fletcher in Jonesboro. The only place you need to shop, period! I will return with future business. More

Professionalism and Excellent Customer Service Sunday I went by Fletcher Dodge and looked at a 2015 Dodge Challenger with less than 20 miles on it with many options already installed. its the Hemi Sunday I went by Fletcher Dodge and looked at a 2015 Dodge Challenger with less than 20 miles on it with many options already installed. its the Hemi 5.7L V8.On tuesday Carl Deal gave me what I was looking for on trade and got my payment where I wanted and terms. I could not be happier with the entire process. back in 2000 we went there to purchase a vehicle and while we were gone to pick up pay check stubs and so on at the house, another dealer sold the car we were fixing to purchase. I was Livid when i got back and said I would never buy a vehicle there ever. well lets just say that's water under the bridge. after this process this week, i will def go back and do business again. quick and easy. So hats off to Carl Deal And Michael Proffitt and the entire staff at Frank Fletcher. and to top the sale off, the Christmas in july was awesome, we picked a card from the tree and took home a sentry fire proof safe. Thanks fletcher dodge. More

Purchased a new 2015 Challenger We went to buy a used Challenger and ended up getting a new one. I have to admit we were not the easiest of customers to work with. It took four times We went to buy a used Challenger and ended up getting a new one. I have to admit we were not the easiest of customers to work with. It took four times to finally get us a car because we were very particular on color, style, options, etc. Evidently, the granite color with ruby red leather seats is in high demand. Every time they would find us one, it would sell before we could make it to the dealership!!! However, Kevin Brand did not give up on locating our perfect car. Working with him was great! I plan on buying another new car in a year and I will go to Frank Fletcher of Jonesboro. More

Awesome help in getting new vehicle!!!!!! I JUST WANT TO SAY I WOULD RECOMMEND FLETCHER AUTO GROUP FOR ANYONE WANTING A NEW CAR ...WENT IN LOOKING FOR USED VEHICLE BUT WITH THE HELP OF AN EXCE I JUST WANT TO SAY I WOULD RECOMMEND FLETCHER AUTO GROUP FOR ANYONE WANTING A NEW CAR ...WENT IN LOOKING FOR USED VEHICLE BUT WITH THE HELP OF AN EXCELLENT SALESMAN JIMMY HARVEY, LEFT WITH A NEW VEHICLE, THAT I LOVE!!!!! HE WAS THOUGHTFUL AND LISTENED TO WHAT I WAS LOOKING FOR!!! More

first new car experience Initially came in for used car and they worked with me and got better rate on new vehicle. I am happy with purchase. Salesman answered all questions I Initially came in for used car and they worked with me and got better rate on new vehicle. I am happy with purchase. Salesman answered all questions I had about deal & car. Provided contact information. Satisfied with interaction. Would definitely refer to friends and family. More

happy happy! Kyle Norris was awesome to deal with! He found me exactly the Jeep we wanted and we love it!! Great sales man and very friendly! Kyle Norris was awesome to deal with! He found me exactly the Jeep we wanted and we love it!! Great sales man and very friendly! More

NEW ATTITUDE I would like to say thank you to the general manage Mike Stevenson and my salesman Jimmy Harvey. I was recently shopping for a new vehicle and decided I would like to say thank you to the general manage Mike Stevenson and my salesman Jimmy Harvey. I was recently shopping for a new vehicle and decided to stop by Frank Fletcher Jeep. I initially did not expect much from this dealership as I have never been able to make a deal there before. Just so you know I'm a very particular buyer. But to my surprise these 2 men I dealt with, were able to provide competitive pricing, excellent trade in value and met every demand I placed upon them including a great interest rate. I found Mike to be honest, caring and upfront about every detail. Mr. Stevenson has recently returned to Fletchers as general manager and in my opinion he brings a NEW ATTITUDE toward customer service. I would definitely recommend giving them a chance before driving even one mile out of town. More

Not willing to negotiate! In the process of dealing with several different dealerships in the state trying to find what I wanted for the price I wanted, Fletcher, by far was th In the process of dealing with several different dealerships in the state trying to find what I wanted for the price I wanted, Fletcher, by far was the worst. After letting Josh Brown know that I'd found a deal at Orr in Searcy (they were about $2500 lower on the vehicle I wanted, and wrote a check for sales tax paid), Mr. Brown flat out told me he didn't believe me. So basically, he calls me a liar (in an email mind you) he didn't have the manhood to call me and say it directly to me. And now, he sends me an email to this website so I can read how great their customer service is from other customers lol. Really Josh? Your elevator must not go all the way to the top cuz I've read several bad reviews on the link you sent me. Anyways, if you're in NEA, take the trip to Searcy to Orr. Those guys at Orr WILL EARN your business. Call over and talk to Rob Massengil. I put that guy thru the ringer and he exceeded my expectations. That guy sold us the vehicle we wanted for the price we wanted and paid sales tax all while sitting on the floor playing with my 17 month old boy, keeping him entertained while we dealt with paperwork. I cannot have asked for more. And Josh Brown, I hope you read this and learn something cuz your kind is why people like me HATE the dealership experience! More

Justin is the best!! Purchasing my new vehicle from Fletcher Dodge was an easy experience thanks to Justin! Justin was accommodating, attentive and very knowledgeable! I w Purchasing my new vehicle from Fletcher Dodge was an easy experience thanks to Justin! Justin was accommodating, attentive and very knowledgeable! I will be buying all of my vehicles from him in the future. More