Frank Fletcher Dodge Chrysler Jeep Ram
Jonesboro, AR
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Robert was great Robert met my expectations and still continues to do so. I recommend everyone to come and check y'all out! Love my new Jeep Cherokee! Robert met my expectations and still continues to do so. I recommend everyone to come and check y'all out! Love my new Jeep Cherokee! More
Ask for Robert! Robert, was very patient with us! This was a first time buy for me and my Fiance and he made sure we got exactly what we wanted for the right price. W Robert, was very patient with us! This was a first time buy for me and my Fiance and he made sure we got exactly what we wanted for the right price. We love our Jeep!! More
Great customer service! Highly recommend doing business with these guys! They made my FIRST time purchasing a vehicle very enjoyable! Everyone was very friendly, and went the Highly recommend doing business with these guys! They made my FIRST time purchasing a vehicle very enjoyable! Everyone was very friendly, and went the extra mile to make sure all of my needs were met. More
Josh Tart I traded in my car for a used car on the lot, with Josh as my salesman. He didn't pressure me in any way and let me make my own decision about the car I traded in my car for a used car on the lot, with Josh as my salesman. He didn't pressure me in any way and let me make my own decision about the car I wanted. The prices are on the windshields of their vehicles so it's easy to tell if something is in your price range right off the bat (saved us a lot of time) and they worked with me on a good price and finance option. I'll be buying my next vehicle from Josh. I'm very happy. More
Happy Satisfied Customer Jimmy was wonderful! Took care of us very well. Answered all the questions we had and went the extra mile. Thanks! Would recommend this dealership Jimmy was wonderful! Took care of us very well. Answered all the questions we had and went the extra mile. Thanks! Would recommend this dealership to anyone! More
Worst car dealership in arkansas Purchased brand new car and have had nothing but problems every since. Have took vehicle back several times and issues have not been resolved. The cus Purchased brand new car and have had nothing but problems every since. Have took vehicle back several times and issues have not been resolved. The customer service there is pathetic. I wouldnt recommend this dealership to anyone More
Went the extra mile!! I recently purchased a 2015 Jeep Cherokee Sport for my daughter's 16th Birthday. The entire purchase including the test drive was under two hours. K I recently purchased a 2015 Jeep Cherokee Sport for my daughter's 16th Birthday. The entire purchase including the test drive was under two hours. Kevin Brand was my salesperson. Kevin went the extra mile for me. Kevin had the car detailed for pick up. He even went a bought a pink bow for it. Frank Fletcher Dealership and Kevin Brand is who you need to go to if you want a no-hassle, quick and easy purchase. This was the easiest car purchase that I have ever made. More
Kevin Brand - Best Salesman EVER!! I received a call from Kevin Brand (as in Brand New Car) back in March. My wife and I had just started looking for a replacement for the old car she w I received a call from Kevin Brand (as in Brand New Car) back in March. My wife and I had just started looking for a replacement for the old car she was driving and told Kevin that we needed a couple of months to get some finances in better shape. Believe it or not I did not hear from him for about 10 weeks and then he gave me a call to see if we were still in the market for another vehicle. We told him we were just about ready and would be by to see him in a couple of weeks. We finally were able to show up a few weeks later (still no pressure calls from Kevin) and told him what we had to trade and what we were looking for. In about 30 minutes he brought us a car to test drive. It was fabulous. We did not have the trade-in with us that day but came back with it the next day to get our new car and he made an offer for the pickup I was driving (had to follow the trade in car to make sure it would make it) and we were able to reach a great deal on a brand new car. Kevin worked with us, gave us time to think things over and never pressured or pushed us in the least and we wound up with not one, but two cars that weekend for just a little more than what we had previously been paying for one truck. One of the cars was used and we had a sight problem with it after just a couple of days. We called Kevin and even though there was no warranty left on the car he told us to bring it in and he would have it fixed and he did. Kevin was friendly, funny and never pressured us in any way. It was a totally unique car-buying experience in that regard for me and I have bought my fair share of vehicles over the years. We certainly appreciate the way we were treated by the entire staff at Fletcher's but our most heart-felt thanks to Kevin Brand for making it not only an almost painless, but also a fun experience. If you are in this area go see Kevin Brand!! More
GREAT EXPERIENCE!! Alan Hathcoat, Best Sales!! We want to give a giant big shout-out to sales, Alan Hathcoat and sales manager, Nate Brown. I have been buying cars for over 40 years and have bou We want to give a giant big shout-out to sales, Alan Hathcoat and sales manager, Nate Brown. I have been buying cars for over 40 years and have bought many new cars and trucks. Since recently moving to the NE Ark area this was our first visit to this dealership. We were treated with the highest level of professionalism and so courteously that my wife and I thought it was over the top!. It was the most pleasant experience from pulling on the lot and being met by Alan, full of questions and ready with answers for our questions. Within 10 minutes of meeting Alan we were doing a test drive. Liking some of the the features on the Ram 1500 but not quite what we were looking for, Alan showed us others and we drove the truck we purchased. After we picked out the truck then came the part that most people dread, the deal! Nate Brown was wonderful, he worked with us and we finally reached the numbers we needed and moved on to finance and Will was very nice to help us finish. Within just a couple of hours from the time we drove on the lot, we were signing the paperwork!! We needed some mats and running boards and Heather in parts was very helpful! If you are thinking of trading to a new or newer car see Alan, Nate, Will and Heather and let them show you how trading can be, like it should be, with respect and honesty!! More
excellent service the sales person i dealt with was alan hathcoat he was excellent and very helpful. a all around nice person. i would tell anyone he is the sales perso the sales person i dealt with was alan hathcoat he was excellent and very helpful. a all around nice person. i would tell anyone he is the sales person to see for a new car. i also had michael proffitt help with the fincial side of getting a new car. he was very efficent and fast. he was also very nice and helpful More