Frank Fletcher Dodge Chrysler Jeep Ram

Ask For Dustin Gast!!! I totaled my car a few weeks ago. I was completely stressed and overwhelmed about what to buy. WHen I finally narrowed down my options the sales guy I I totaled my car a few weeks ago. I was completely stressed and overwhelmed about what to buy. WHen I finally narrowed down my options the sales guy I worked with (Dustin Gast) not only was very helpful in all the normal sales guy let-me-test-drive-everything sense but also helped educate me on the different options and was very helpful and full of enthusiasm about what he was showing. I felt very confident that he was not blowing smoke just for a sales sake. I never felt pushed, pressured or deceived. I even walked away from him once and I didn't get harassed like I experienced with other sales guys and gals that weekend of shopping. I absolutely hate shopping and hate negotiating and the whole scene really. BUt at fletcher I didn't feel all the pressure I was getting from every where else. After I researched I was able to see that indeed they were offering me quite a deal. I am glad they gave me the time and space to educate myself in knowing that I made a great decision by going with them. I'm a very anxiety ridden person with a lot of reservations when it comes to shopping/spending/deciding these kinds of things. Fletcher dodge jeep ram definitely helped unravel all that. I very much recommend! Ask for Dustin Gast! The direction I received from him was invaluable and helped put my nerves at ease. More

Buying sons first vehicle Alan Hathcoat was a great salesmen.He went out of his way to make sure we got what we were looking for in a vehicle. Alan Hathcoat was a great salesmen.He went out of his way to make sure we got what we were looking for in a vehicle. More

Amazing service Alan was amazing, our first deal didnt go through but Alan assured us he would keep working on it. A few hours later we got a call from Alan saying h Alan was amazing, our first deal didnt go through but Alan assured us he would keep working on it. A few hours later we got a call from Alan saying he got us in the car. Couldnt be happier with the sales and service we were given today. More

Alan Hathcoat Alan was awesome & very helpful! My experience was great & I would definitely recommend buying from here. They do everything they possibly can to get Alan was awesome & very helpful! My experience was great & I would definitely recommend buying from here. They do everything they possibly can to get you the best deal. More

Alan Hathcoat Alan was fun, up beat, and easy to talk to. He made buying my jeep easy and enjoyable. He worked hard to make this happen for me. Much appreciated Alan was fun, up beat, and easy to talk to. He made buying my jeep easy and enjoyable. He worked hard to make this happen for me. Much appreciated Allen! Great Job! More

Miracles happen here! Tammy Cain, her GM and Fletcher Dodge have given us the best of our world, better than we could have imagined at this moment. This company works well Tammy Cain, her GM and Fletcher Dodge have given us the best of our world, better than we could have imagined at this moment. This company works well with customers and shows the greatest form of generosity and assistance that you would hope for. Great job Fletcher Dodge! You're awesome! You've made a dream come true! More

Great job Alan Hathcoat was great and with the help of Michael Proffit they made it happen and I bought my first new/used vehicle. I bought a suv. I love my su Alan Hathcoat was great and with the help of Michael Proffit they made it happen and I bought my first new/used vehicle. I bought a suv. I love my suv better than a car. More

The best and most friendlyest dealership When I started looking for a truck, I met Allen Hathcoat at Frank Fletcher Dodge in Jonesboro AR. Allen answered all of my questions without being a When I started looking for a truck, I met Allen Hathcoat at Frank Fletcher Dodge in Jonesboro AR. Allen answered all of my questions without being a pushy salesman. Allen worked hard to find me the vehicle that I describe I wanted. The dealership was so helpfull in getting me taken care of without and issues or burdens. I got the truck I wanted along with making a great friend. Thanks Allen Hathcoat! Chris. C from Harrisburg More

Completely Professional My Sales Professional was very helpful, knowledgeable, friendly, and personal. He made my first New vehicle purchase experience wonderful and comforta My Sales Professional was very helpful, knowledgeable, friendly, and personal. He made my first New vehicle purchase experience wonderful and comfortable. I would extremely recommend this dealership to anyone! More

Warranty work So we were told that frank fletcher dodge in Jonesboro was the place to go. So when our 2012 town and country had a check engine light come on we went So we were told that frank fletcher dodge in Jonesboro was the place to go. So when our 2012 town and country had a check engine light come on we went straight there. We were told that is was probably a warranty issue since the 3.6 motor had recalls on the cylinder head by their service department. It was having a miss fire on cylinder 4. After a day of supposedly looking at it they determined it was just spark plugs that needed to be replaced. Now this vam has less that 45,000 miles on it but we took their word for it and had them fix it for over 350 dollars. A week later the light came on again and took it back to them for them to tell us that it was old recorded data from before that they forgot to clear out. So they reset the codes. Not even 4 days later same issue came back up. Same code saying miss fire on cylinder 4. They then decided it had to be the cylinder that was cause the issues and would be covered under warranty. We asked if we were going to get a refund for all the other work we paid for since this was the issue all along and should have been done in the first place. They decided that we still needed the to have the spark plugs changed anyways and that we had to just deal with the other chargers. When this is poor customer service and we will never go to this dealership again and will be be sure to tell everyone not to go there for anything. If this would have happened at my business and it was of my employees that screwed up this in the first place I would have fixed this problem for the customer. We will never step foot in that place again. More