Frank Fletcher Dodge Chrysler Jeep Ram Sherwood

Successful Tommy my salesman sat and tried everything he could do meet every need I needed for our type of vehicle. He worked every little bit of magic he could Tommy my salesman sat and tried everything he could do meet every need I needed for our type of vehicle. He worked every little bit of magic he could get us into our vehicle. I would recommend Fletcher dealership to anyone thank you for the great work!!!!! More

Jon Gordon is a joke I made a deal with Jon Gordon then he wouldn’t go thru with it when I went to the dealership to pay for the Jeep. His general manager finally called m I made a deal with Jon Gordon then he wouldn’t go thru with it when I went to the dealership to pay for the Jeep. His general manager finally called me back about 6 hours later and he is as big of a joke as Jon More

License Plate Bulb Replacement While on a two week trip stopped in at Fletcher CDJR to get a license plate bulb replaced on a new vehicle with less than six thousand miles on the od While on a two week trip stopped in at Fletcher CDJR to get a license plate bulb replaced on a new vehicle with less than six thousand miles on the odometer. The GM and his excellent staff quickly fixed the issue and had me back on the road. Thanks to everyone that made that happen More

Customer service good. I give the dealership 5 stars due to the customer service in sales and service. The sales and service personnel remember me and family when we come i I give the dealership 5 stars due to the customer service in sales and service. The sales and service personnel remember me and family when we come in. Darin in service goes above most. Jon and Allen in sales are real good to deal with along with knowledgeable on the vehicles they sell. More

Chris in service was great! Chris will b our service person there! From start to finish he was terrific! Even went out to the lot where the car was parked and showed us how to us Chris will b our service person there! From start to finish he was terrific! Even went out to the lot where the car was parked and showed us how to use the programmable seating! More

Great Service Frank Fletcher Service department was very professional and thorough with my vehicle when I brought it in for oil change and tire rotation. It was fas Frank Fletcher Service department was very professional and thorough with my vehicle when I brought it in for oil change and tire rotation. It was fast and friendly. More

Service dept. Communication within the service dept. is terrible. They do not have a body shop so vehicle was sent to another dealership/ body shop . Work done was Communication within the service dept. is terrible. They do not have a body shop so vehicle was sent to another dealership/ body shop . Work done was terrible and color still doesn’t match . Yesterday was my 4th attempt to get my Jeep repaired. (Also water leaks) More

Repair work completed on a Dodge Challenger Shannon and his folks were fantastic, very professional and they kept me up to date on the repair work. Very quick and easy!! It was a warranty item s Shannon and his folks were fantastic, very professional and they kept me up to date on the repair work. Very quick and easy!! It was a warranty item so no cost to me. More

Easy and painless Rob is easy to work with. No haggling. Just up front and honest. Will recommend this dealer to my friends and family. I will definitely be back in the Rob is easy to work with. No haggling. Just up front and honest. Will recommend this dealer to my friends and family. I will definitely be back in the future. More

New truck I recently bought a new ram 2500. In this process I traded in 2 vehicles that were to be paid off and equality moved toward my purchase. I was shown I recently bought a new ram 2500. In this process I traded in 2 vehicles that were to be paid off and equality moved toward my purchase. I was shown the vehicle online when I purchased and waited 2 weeks for it to show up at this dealership after the papers were signed. Once it showed up the options were different and the dealership wouldn’t correct the isssue because the vin numbers matched supposedly.. not only this but they also didn not quote the correct payoff on one of the trade ins and I got stuck paying the last 1000 dollars of the trade in loan... They said the contract had the wrong payoff but now it’s my problem and that the lady that handles the lean paperwork messed up and she only works certain hrs but now it’s my problem.. it was the worst dealership I’ve ever been too and i owned the place I would’ve fired a handful of illegitimate employs.. More