Frank Fletcher Dodge Chrysler Jeep Ram Sherwood

Excellent Terry was awesome..he made sure we were well informed and got us what we were looking for. Best dealership in central Arkansas! We enjoyed our exper Terry was awesome..he made sure we were well informed and got us what we were looking for. Best dealership in central Arkansas! We enjoyed our experience More

It was great The salesman was great he found the car I wanted & very polite , car seems to be almost new customer service made me feel welcome & appreciated The salesman was great he found the car I wanted & very polite , car seems to be almost new customer service made me feel welcome & appreciated More

Great Experience !!! My salesman Chris was awesome. My friend was wanting to trade in his truck and I was looking to purchase a new vehicle. Chris definitely took care of My salesman Chris was awesome. My friend was wanting to trade in his truck and I was looking to purchase a new vehicle. Chris definitely took care of us both. HE DID NOT DISAPPOINT!! I will definitely tell everyone about him!! More

Took car in for oil change! So I took my car in for an oil change it isn't even a year old and while they were charging the oil they damaged my driver's side door! Totally unacc So I took my car in for an oil change it isn't even a year old and while they were charging the oil they damaged my driver's side door! Totally unacceptable! Then put me in a piece of xxxx courtesy car and said don't smoke in this. I don't smoke so no problem... Except when I got in the car it reaked of cigarette smoke!!! Really....When I get my car back I will never use this dealership again... My husband and I bought 3 vehicles from there....We are done with this dealership!!! More

Service Took my husband’s 2017 Dodge Ram in for a check engine light. Appt at 8am service advisor checked me in asking several questions about what it was doi Took my husband’s 2017 Dodge Ram in for a check engine light. Appt at 8am service advisor checked me in asking several questions about what it was doing and about warranty (we bought the extended warranty when we bought truck) was told charge would be $100 and I should hear something in a couple of hours. 1:30 different advisor called said charge would be $850 and once part was ordered it would be ready the next day by 2. After numerous arguments and several phone calls I finally got the advisor to call warranty and yes I do have warranty and yes this is covered. But charge is now $200. And I didn’t get the truck the next day it was the day after, but I had to call to get updates, he didn’t even call when truck was done, he text saying he’s working on paperwork. My husband told me while I was there pick out a new vehicle and we would trade my suv in this weekend but after the insanity and poor service we will shop somewhere else. And I will enjoy my new vehicle!! More

RAM 1500 Started on line , salesman contacted me told him exactly what I was looking for drove up there to show my trade he had a truck there the next day gave Started on line , salesman contacted me told him exactly what I was looking for drove up there to show my trade he had a truck there the next day gave me a time it would be ready spent under 45 minutes at dealership. In & out quickly More

Awesome car 🚗 buying! Dee and Rob Lundberg were awesome!!! They got me from being upside down in my old car to below the loan value in my new Chrysler 300. I’ve already to Dee and Rob Lundberg were awesome!!! They got me from being upside down in my old car to below the loan value in my new Chrysler 300. I’ve already told a couple of my friends that are thinking bout getting a new vehicle to go see Rob or Dee. Frank Fletcher’s commercials always sound great on the radio and I got a great deal. More

amazing dealership The staff at Fletcher Dodge is amazing Darin Redus is the service advisor that I started out talking to. Took care of Service needs above and beyond a The staff at Fletcher Dodge is amazing Darin Redus is the service advisor that I started out talking to. Took care of Service needs above and beyond anyone I have ever dealt with. Rob Lundberg was my sales professional and professional doesn't even start to identify how amazing this person is. He was very patient did not push anything on me and it was very hot the day that I bought my 2018 Dodge. Journey. So if you're looking for a car. This is the best place to start looking. Fletcher Dodge. Sherwood, Arkansas. More

Service Took advantage of my wife. Took 5 hrs with appointments for simple oil Change and tire rotation and location A door switch .what else but did keep Took advantage of my wife. Took 5 hrs with appointments for simple oil Change and tire rotation and location A door switch .what else but did keep me notified More

Knows how to treat customers I had a good experience with Landon. He found out what was wrong with my car, and he had to keep it. He put me in a car to drive until they fixed mine I had a good experience with Landon. He found out what was wrong with my car, and he had to keep it. He put me in a car to drive until they fixed mine. He called updating me on the progress and always said if there is anything I need just let him know. More