Frank Brown Auto and Truck Ranch - Service Center

I was shocked to get a call back so quickly they diagnosed the issue with our car only to realize they hadn’t really looked at it because their solution would not have fixed the problem. After letti diagnosed the issue with our car only to realize they hadn’t really looked at it because their solution would not have fixed the problem. After letting them know that a new SD card would not fix the issue with the whole module not working they went back and looked at it again to find that a plug was undone and needed to be plugged back in. I was charged almost $300. I feel like the fact that I had to explain to them that their solution was not going to fix the problem tells me they didn’t really look into the issue before trying to tell me how to fix it More

I appreciate getting in early and being able to drop off my car without worrying about a ride. It took a while but honestly I took off a half day just incase so it didn’t really bother me, my boss that’s a my car without worrying about a ride. It took a while but honestly I took off a half day just incase so it didn’t really bother me, my boss that’s a different story haha. Either way the job was done well and arguably fast in my opinion considering the short notice and it didn’t really impact my day. I also liked being able to wait at home so I can do chores while I waited on my car. More

The wait was no only long but very poor condition waiting room. I wasn’t satisfied with results. room. I wasn’t satisfied with results. More

Had problems with my truck on the to Colorado Springs. Was at service center at 700am and was greeted by Ronnie. Great guy, he got me in right away, had tech on it asap. Had a bad fuel injector. Ronni Was at service center at 700am and was greeted by Ronnie. Great guy, he got me in right away, had tech on it asap. Had a bad fuel injector. Ronnie kept me informed thru the process. He did a parts run, handled the warranty and got me back on my way. Great to work with a guy like this. Thanks More

Quick and efficient, had my 30k service completed and CRV ready for reliable vacation travel . ready for reliable vacation travel . More

Great work. Always extremely helpful and kind. Wonderful customer service. Thank you so very much!!! Always extremely helpful and kind. Wonderful customer service. Thank you so very much!!! More

Great service, Dean was very helpful when I explained problem with Honda and that tow truck should be there any minute with the car. Dean called later in afternoon to let us know that car was ready for problem with Honda and that tow truck should be there any minute with the car. Dean called later in afternoon to let us know that car was ready for pickup and replaced with new battery. Dean has always provided great service for our two Hondas. Tks Cindy Barker More

took in for scheduled oil change and work was complex ted in a timely manner. complex ted in a timely manner. More

The dealership is always professional and attentive to customer needs. Dean is always courteous and friendly. I trust his decisions . I will recommend this dealer to anyone. customer needs. Dean is always courteous and friendly. I trust his decisions . I will recommend this dealer to anyone. More

Service is always on point, I usually wait on my truck to get my service done. Great service ! Every time. get my service done. Great service ! Every time. More