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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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October 15, 2022
I took nearly 3 hours to determine what was wrong with my car. Then it could not be worked on because the parts had to be ordered. I was in line at the opening at 7am. The customer waiting area is nice, but car. Then it could not be worked on because the parts had to be ordered. I was in line at the opening at 7am. The customer waiting area is nice, but the chairs are not very comfortable, and the TV was way too loud. I trust the service department's work, but could be faster. More
by CLJones915
Verified CustomerEmployees Worked With
None
October 12, 2022
Took my truck in for an oil change. Quick service and the cost was in line with oil changes places in town. I receive synthetic for what they charge for a blend. Good to go! Quick service and the cost was in line with oil changes places in town. I receive synthetic for what they charge for a blend. Good to go! More
by tabnanc
Employees Worked With
Terry
October 12, 2022
The skilled service was performed professionally, efficiently, and promptly by respectful service personnel. I will be comfortable taking my car in for service if necessary, in the future. Thank y efficiently, and promptly by respectful service personnel. I will be comfortable taking my car in for service if necessary, in the future. Thank you, Frank Brown GMC Service Dept. More
by Brenda
Employees Worked With
Ronnie, service dept.
October 11, 2022
Disappointed when my engine light went off twice in one week… only to be told it was bad gas and they charged me $99 when it was in there shop less than 4 days ago… week… only to be told it was bad gas and they charged me $99 when it was in there shop less than 4 days ago… More
by Coolbeans
Employees Worked With
Front desk
October 11, 2022
Exceptional customer care representative greeted me as soon as I pulled in for service. I felt my needs were going to be met and my vehicle would be in great hands. soon as I pulled in for service. I felt my needs were going to be met and my vehicle would be in great hands. More
by g.keeton
Employees Worked With
Service department
October 11, 2022
Always a great place for services and to purchase a car the staff their just amazing understanding and very helpful I would definitely recommend anyone to stop by and check them out. the staff their just amazing understanding and very helpful I would definitely recommend anyone to stop by and check them out. More
by jay.lo.no.161
Employees Worked With
Service dept
October 08, 2022
Great fast service. The workers are always friendly when you arrive. Great fast customer service The workers are always friendly when you arrive. Great fast customer service More
by vdavila824
Employees Worked With
