Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Very courteous and friendly. They explained the reason for my recalls and what was not done, needing parts to be ordered for a later time to bring my vehicle in . They explained the reason for my recalls and what was not done, needing parts to be ordered for a later time to bring my vehicle in . More
Awesome service Friendly knowledgeable and efficient staff Worth every penny of the cost of coverage staff Worth every penny of the cost of coverage More
Great service on second visit. I made an online appointment that was not honored because the service team does not use the online system. I recommend turning off online scheduling I made an online appointment that was not honored because the service team does not use the online system. I recommend turning off online scheduling for this dealership so that customers are not turned away in frustration. More
Great and quick service! Fixed a tire leak issue, completed an inspection, and rotated my tires in under an hour. Fixed a tire leak issue, completed an inspection, and rotated my tires in under an hour. More
Frank Brown was quick to respond to my needs and delivered everything they promised. I would highly recommend this dealership. delivered everything they promised. I would highly recommend this dealership. More
Terrible experience. I had two batteries replaced. The representative wouldn’t make any effort to determine if they should have been in warranty. I believe they should ha I had two batteries replaced. The representative wouldn’t make any effort to determine if they should have been in warranty. I believe they should have been. It castle over $600. I won’t be going Back to this dealer. More