Back

Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,419 Reviews

2,419 Reviews of Frank Brown Auto and Truck Ranch - Service Center

Sort by
May 03, 2018

Great experience Everyone was so helpful and it was quick. They did a really good job and Rudy was so nice. I always enjoy coming to Frank Brown. Awesome job everyone. More

by iloveteeth97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service- Rudy Cisneros
May 03, 2018

Getting my Honda serviced Everyone from the service writer to the mechanics were courteous and professional. I highly recommend Frank Brown Honda. I have delt with many car More

by bennett.gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
May 02, 2018

Frank Brown exceeds the mark. It has been my experience that the Frank Brown Service Dept exceeds all expectations. My family owns 5 Hondas all of which are serviced at Frank Brown More

by pastor.johnayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry in the Service Dept this time.
April 30, 2018

Always excellent Honda always takes care of me and my CR-V quickly and efficiently! Highly recommend servicing your vehicle here. Terry and Rudy are always very kind a More

by kristiwillis23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Terry
April 27, 2018

Great experience once again . I obviously have many choices to have my car serviced. I continue to come back because of your staff. Rudy my service technician, Terri the cashi More

by flags_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
April 26, 2018

Love Frank Brown Honda Being a young female I was neroabout going in but they walk you through the steps and make sure you’re comfortable with everything from the oil change More

by n.t.valenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Sauceda, Dayne O'Reilly, Bernardo Ottoni, Dan Bryant, Dusty Harrison
April 26, 2018

Car service I had the oil changed and my tires rotated and balanced! I was Though in less than an hour! Everyone was helpful and friendly! Thanks! More

by lindasue_floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry at the counter, technician Bobby, Dean L. service advisor, Robert Larkin Tech
April 26, 2018

Short and sweet! After I got my hot, fresh cup of coffee in the clean comfortable waiting room I settled in for an hour wait for my oil change and over all check. But More

by sfoshee41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2018

Very good Very pleased with the friendly service and very satisfied with my Honda! I will be back and recommend family and friends to Frank Brown! Thank you ver More

by rachelq600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayne O'Reilly, Dan Bryant, Dusty Harrison
April 25, 2018

Great service and fast. The service was very good and prompt. The guy up front was very helpful and friendly. O would definitely recommend this service center to someone else More

by mkerlely49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
235
...