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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,421 Reviews

2,421 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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May 18, 2018

Excellent Service! Rudy and Sunny provided amazing service! They have taken care of our cars for many years and are the reason why we buy Hondas. We always recommend the More

by junius.merrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Oil change Went to get my oil changed. Have been pleased with the great service. Terry, the man at the service desk desk does an Excellent job and making sure th More

by debbie_424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
May 16, 2018

Excellent Service Excellent customer service. Professional attitudes. They never perform work without letting me know what needs to be done and the projected cost. They More

by cmcclain7369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiny in Service Det
May 16, 2018

Oil chef, air filter Very prompt & courteous. Wait time was good. Went in for oil change, this was done as well as air filter change and rotated tires. Thank you!! More

by dkham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
May 15, 2018

Not veteran friendly Only Honda service in town, but do not offer ANY veteran/Active Duty discounts. Service cashier personnel are not the friendliest, sometimes rude, More

by jesuseguerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 14, 2018

Excellent service The men at Frank Brown are always courteous and honest. We are confident our vehicle is well cared for. Very professional! Love this dealership becaus More

by BeverlyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, Terry
May 12, 2018

Good service I took my car for service and get some parts fixed both times they did a great job. I like the way they treat customers. Good luck! More

by THARAPREM198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros , Angel Sauceda
May 11, 2018

Good customer service Nathan, in the auto body shop gave excellent customer service Explain the process in detail work aheadof expected time. Would recommend autobody sh More

by Christopher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan in the Customer care center
May 10, 2018

Great service The Service wasgreat. The Price is in line with the service rendered. The staff was Friendly, They seemed to really care about me as a customer. More

by mimipapa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
May 07, 2018

Great Sale manager needs to treat past customer with respect and acknowledge the fact that I have purchase 5 trucks at Frank Brown and not just ignore them. More

by NAVARROSPEEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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