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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,422 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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June 25, 2018
Oil and filter change Quick and thorough. Came in late in the day and was able to accommodate me. Also answered questions I had about some needed warranty work. Quick and thorough. Came in late in the day and was able to accommodate me. Also answered questions I had about some needed warranty work. More
by randy.sellers
Verified CustomerEmployees Worked With
Rudy
Helpful June 22, 2018
Great Service! I took my 2018 Honda Accord to be serviced at Frank Brown earlier this week. I needed an oil change and a tire rotation and I was afraid that I would I took my 2018 Honda Accord to be serviced at Frank Brown earlier this week. I needed an oil change and a tire rotation and I was afraid that I would have a long wait time, especially since I went during my lunch hour. That was not the case, however. Rudy got me in as soon as I drove up. I was treated with kindness and professionalism. I checked out with a very nice and knowledgeable ma named Terry who answered all of my questions and got me out the door and on my way quickly. More
by Jmtg
Employees Worked With
Rudy and Terry
June 22, 2018
Frustrated Because the truck still showing the service message after a day out of the shop feels like they didn't even looked deep into the problem Because the truck still showing the service message after a day out of the shop feels like they didn't even looked deep into the problem More
by teban_ms
Employees Worked With
A guy name sammy
June 20, 2018
Oil change Courteous service, they met their timeline to change the oil and check of my diesel pickup. I called in the morning for an appointment at 1pm. All wen Courteous service, they met their timeline to change the oil and check of my diesel pickup. I called in the morning for an appointment at 1pm. All went as planned. More
by Snappy
June 18, 2018
Oil change Great service, eveeryone is nice and friendly. Enjoy the popcorn and complimentary water. Also quick service. I also enjoy being able to watch TV an Great service, eveeryone is nice and friendly. Enjoy the popcorn and complimentary water. Also quick service. I also enjoy being able to watch TV and the internet. More
by jgcastaneda67
Employees Worked With
June 18, 2018
Back bumper repair Analysis, ordering of parts, and final repair done in a professional and timely manner. Would recommend this Customet Service Center to others needing Analysis, ordering of parts, and final repair done in a professional and timely manner. Would recommend this Customet Service Center to others needing repairs on their vehicle. More
by Paula C
Employees Worked With
Nathan Peckman, Neil Thompson
June 18, 2018
Always fantastic and friendly service The service staff at Frank Brown are always friendly and ready to help me keep my Honda running great! They are very knowledgeable and as well as hone The service staff at Frank Brown are always friendly and ready to help me keep my Honda running great! They are very knowledgeable and as well as honest and upfront with their pricing, so that I can stay within my budget. I wouldn’t dream of taking my car anywhere else! More
by ymastevens
Employees Worked With
Rudy Cisneros
June 14, 2018
Great Service On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at t On my second Honda! 15 year customer! Rudy always gets me in and out for my oil change. Very professional and fast service. Terry is also great at the checkout desk - polite and friendly. Thanks guys! More
by kanderson14
Employees Worked With
Rudy, Terry
June 13, 2018
Very Fast and Friendly They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. They did an amazing job with my car and I was out in less than an hour. The person that took care of my car was extremely nice. More
by ATHOMAS7662
Employees Worked With
I don’t know the name of the person that worked on my car
June 11, 2018
Timely service Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. Took vehicle in for regular maintenance. Customer service was great and they had the work completed in under an hour. Thanks to the service team. More
by WJHARRISLBB
Employees Worked With
Dusty Harrison
