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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,478 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,478 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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August 31, 2018
Oil and tire Had a plesent experience and it only took 30 min. I liked the popcorn in the wait room. Only disappointment was the refrigerator was out with the wa Had a plesent experience and it only took 30 min. I liked the popcorn in the wait room. Only disappointment was the refrigerator was out with the water. More
by jmjcast
Verified CustomerEmployees Worked With
Terry at service counter
August 29, 2018
Great Service They always polite and friendly and they always greet you. I never have to wait very long for service and the waiting area is always clean. I always They always polite and friendly and they always greet you. I never have to wait very long for service and the waiting area is always clean. I always have a good experience. More
by kthrykatie
August 29, 2018
Oil change and tire rotation while out of town They were very courteous and prompt and we would use them again. Dealership was easy to find. Don't remember the name of our serviceman. They were very courteous and prompt and we would use them again. Dealership was easy to find. Don't remember the name of our serviceman. More
by grandmapigpen
Employees Worked With
Don't remember
August 28, 2018
Awesome! I have bought 2 Honda’s from you and I love how this dealership treats people and their service department is great! Everyone is so respectful I have bought 2 Honda’s from you and I love how this dealership treats people and their service department is great! Everyone is so respectful More
by ladybug81968
Employees Worked With
Terry is great!
August 27, 2018
quick friendly service Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are alway Wait times are short. Customer service listens to what the customer needs. They are friendly and courteous. The waiting area and restrooms are always clean. Its just so easy. More
by kendall3
Employees Worked With
Dean L and Terry P
August 27, 2018
Good Job Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is ro Each time I bring my Honda CRV for servicing, I am greeted promptly and helped with getting my 3-wheeled walker from the car. The waiting area is roomy with plenty of seating. I am always In and out in 30-40 minutes when I am there for oil change. While the cost is higher than other places who service all makes, Frank Brown’s reviewing of tires, brakes, fluids, etc. every visit make the price justified. More
by BionicGGma
Employees Worked With
Dean L, Bobby & Tony V
August 25, 2018
Oil change Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well Amazing service always from service men to front counter. My car is always in good hands that they make sure I am always okay as well More
by bvelasquez1716
Employees Worked With
Terry
August 23, 2018
Very quick and sufficient Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and ver Awesome people. Always do their best.bbthey work quickly and always try to fix everything they can. The service cashier always does a good job and very friendly More
by jamiemedina190
Employees Worked With
Albert botello
August 22, 2018
Prompt and professional. I was very well pleased with the service. I am extremely pleased with Frank Brown Honda. I bought an HR-V last year and I love it. I was very well pleased with the service. I am extremely pleased with Frank Brown Honda. I bought an HR-V last year and I love it. More
by longmart31
Employees Worked With
Rudy Cisneros.
August 22, 2018
Wonderful They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle They are very helpful and explain everything to you I recommend it to everyone that is looking to buy a car or do service on there vehicle More
by daisy.paez0731
