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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,474 Reviews
Call Service Center (806) 796-7777

2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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February 08, 2024

He got my wife's Tahoe in and out quickly for an inspection was very professional! More

by Scott
Recommend Dealer
Yes
Employees Worked With
Brandon Arthur
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Feb 09, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 07, 2024

Ronnie took great care of me and made sure everything was perfect. He was able to get me in the same day on short notice, he has been the best since I bought my pickup. More

by trojan0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Service Dept
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Feb 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 06, 2024

Fantastic service department Great employees. Great facilities. Easy to work with. Always enjoy working with them More

by DEANLOVELESS7
Recommend Dealer
Yes
Employees Worked With
Dean
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Feb 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 05, 2024

Great customer service Exceptional customer service that got my car back in a timely fashion with no issues More

by Matt.herringshaw
Recommend Dealer
Yes
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Feb 06, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 04, 2024

Quick and easy always helpful It was a good experience it was quick and easy More

by ceci_perez_11
Recommend Dealer
Yes
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Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 04, 2024

Always a great experience Everyone is friendly and helpful That pretty much sums it up. More

by saracallaway2004
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 03, 2024

All of the employees are always kind and professional. I would recommend them any time to anyone. More

by JHKIM1209
Recommend Dealer
Yes
Employees Worked With
I don't know but all of them were so kind and professional.
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Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 03, 2024

Got me in and out quickly Pricing was reasonable and quality of service was excellent More

by kerry9
Recommend Dealer
Yes
Employees Worked With
Hispanic Man on the Honda team in Maintenance
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Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 03, 2024

Just good . More than expected They called back to let me know I may need to replace tires soon More

by dmangold0
Recommend Dealer
Yes
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Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 03, 2024

Very nice, very helpful, very understanding Even when there was an unexpected problem he took care of it quickly and easily More

by Wilde.trenton
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Feb 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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