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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,475 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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October 07, 2019
Oil change Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entir Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entire process. More
by Stephanie Campbell
Verified Customer
October 07, 2019
Oil change I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I had two free oil changes. More
by Jimmy May
Employees Worked With
Daniel Villapando
October 07, 2019
Oil & filter chg Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I matter to them More
by terryandbeverly
Employees Worked With
Rudy, Dennnis, and Terry
October 07, 2019
True to his word I was assured that coming from out of town for warranty work my vehicle would be expedited. I was in and out in a reasonable time. I was assured that coming from out of town for warranty work my vehicle would be expedited. I was in and out in a reasonable time. More
by jkwells2204
Employees Worked With
Terry
October 07, 2019
Oil change Went in for my first oil change on my new pickup. Had no problems and all went well. The wait wasn’t long and the staff was friendly and even called t Went in for my first oil change on my new pickup. Had no problems and all went well. The wait wasn’t long and the staff was friendly and even called the next day to check on me and my experience. Nice gesture on there part. More
by coffmjel
Employees Worked With
October 07, 2019
Oil change The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. More
by myramartinezc
Employees Worked With
Terry
October 05, 2019
Oil change, warranty work! Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. More
by ewhiteh132
Employees Worked With
Sammy Perez
October 04, 2019
Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More
by knottlady
Employees Worked With
Other Employees :
Blake Silvas, Dayne O'Reilly, Dan Bryant
October 03, 2019
Great, super fast service! I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. T I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. The cashier Terry visited with me briefly in such a wonderful, friendly way. The technician came to the lobby to see if I wanted to replace the worn-out wiper blades even! By 7:45 am, my CRV oil change was finished! Replacing the HONDA wiper refill was so affordable that I’m still shocked! Outstanding service! More
by Helen
Employees Worked With
Terry, the cashier
October 03, 2019
Oil change They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. More
by aubreyguess
Employees Worked With
Dean loveless, tony vierra, terry
