Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
My time is not valued by Frank Brown A week ahead of time I made 8:30 a.m appointment to have car looked at. I dropped car off on time. I hadn’t heard anything so I called at 4:00 p.m bc A week ahead of time I made 8:30 a.m appointment to have car looked at. I dropped car off on time. I hadn’t heard anything so I called at 4:00 p.m bc I needed car to drive. I picked it up and service guy said they’re 1.5 days behind I’ll keep you in line and call when it’s your turn sometime on Friday. About a week later service guy left a msg that I need to make appointment to drop my car off. More
Great service, very friendly Reasonable price for service, very attentive to all of our concerns. I would recommend. Finished work within reasonable time. Handled extra requests p Reasonable price for service, very attentive to all of our concerns. I would recommend. Finished work within reasonable time. Handled extra requests promptly. Thank you. More
Ronnie Botello very friendly and professional . I chosen Frank Brown and had serious problem with my transmission and turned out I’m glad I did take my Gmc truck to them they got it fixed in a timel I chosen Frank Brown and had serious problem with my transmission and turned out I’m glad I did take my Gmc truck to them they got it fixed in a timely manor .Ronnie would call me each day and inform me the progress that was taking place and that made me feel better trust me .And thanks to the guys in the shop all is good . More
Excellent!! All service members were very professional & helpful. Explained the process & expected time to be done. Done faster than expected. Terry was especiall All service members were very professional & helpful. Explained the process & expected time to be done. Done faster than expected. Terry was especially helpful & professional, as usual. He always goes out of his way to make sure I am taken care of & happy with the experience. Because of this team, I would highly recommend Frank Brown for Honda service. More
Replaced brake pads. Friendly and helpful Working on replacing a part that has been previously replaced. They agreed that it is still causing a problem and will be replacing without further mo Working on replacing a part that has been previously replaced. They agreed that it is still causing a problem and will be replacing without further money. More
Great service Needed a couple of things done on my car and i assumed it would take at least a day to get it done but it took less than 4 hours. Awesome Needed a couple of things done on my car and i assumed it would take at least a day to get it done but it took less than 4 hours. Awesome More
Service Got in fast and efficient shuttle awesome service driver very friendly Terry that checked car out was also efficient and friendly He found y ser Got in fast and efficient shuttle awesome service driver very friendly Terry that checked car out was also efficient and friendly He found y service contract information More
Fast, friendly and great price! I had traveled from out of state when my alert came up that service was due, went in for an oil change and tire rotation, took no more than half an ho I had traveled from out of state when my alert came up that service was due, went in for an oil change and tire rotation, took no more than half an hour from the time I got there to completed and the price was great! Everyone was friendly and nice waiting area. I think I’ll come back and visit my son next time I need service because I was so impressed! More
Oil change We received Very quick and fast service We were in and out in about 40 minutes We had Great service and friendly service people thank you Honda We received Very quick and fast service We were in and out in about 40 minutes We had Great service and friendly service people thank you Honda More
Frank brown review Service was done fast with no hassle went above and beyond the minimal service needed. Would recommend Frank Brown auto dealer and service department Service was done fast with no hassle went above and beyond the minimal service needed. Would recommend Frank Brown auto dealer and service department for those who need a car or service to a car More