Frank Brown Auto and Truck Ranch - Service Center

Helpful and grateful for such a great experience! At the Service Center Terry was very helpful and gave me the information i needed to know! Everyone there was very nice and patient with my car! At the Service Center Terry was very helpful and gave me the information i needed to know! Everyone there was very nice and patient with my car! More

Frank brown service was excellent.. I was completely satisfied. Friendly service handled promptly I have used the Frank Brown dealership in the past and also had service was excellent.. I was completely satisfied. Friendly service handled promptly I have used the Frank Brown dealership in the past and also had great service More

A bit off fixed 2 out of the 4 items I wanted fixed and they suggested a part that needed replacing (not really sure). No reason given for not repairing what we fixed 2 out of the 4 items I wanted fixed and they suggested a part that needed replacing (not really sure). No reason given for not repairing what we needed repaired. Guess we’ll try again later More

Always excellent service Had some problems with my car the night before. Was also due for oil change and inspection for vehicle tags. Diagnosed my problem, took care of what n Had some problems with my car the night before. Was also due for oil change and inspection for vehicle tags. Diagnosed my problem, took care of what needed to be done, and I was on the road in just over an hour. My van seemed happier after the visit! The cost was a lot less that I thought it would be. The service staff, as always, was professional and friendly. More

Professional services, 20 minutes in and out. I purchased a Honda Accord in February. I saw the maintenance required light on the dash and paused. Called Frank Brown for an appointment. I was plea I purchased a Honda Accord in February. I saw the maintenance required light on the dash and paused. Called Frank Brown for an appointment. I was pleasantly surprised with the convenience and quick dispatch. I was told and expected 45 minutes for an oil change. I was slightly less than 20 minutes. Awesome! More

Nice facility Staff was courteous knowledgeable. The facility was clean with many complimentary items for guest in waiting room. Service was quick. I enjoyed my exp Staff was courteous knowledgeable. The facility was clean with many complimentary items for guest in waiting room. Service was quick. I enjoyed my experience here and I will use Frank Brown for all my Honda needs. More

Worst I have ever experienced in my life. All I went for was a diagnostic check of my vehicle they took 2 hours before I started to ask what was wrong and they came out with a paper of somethi All I went for was a diagnostic check of my vehicle they took 2 hours before I started to ask what was wrong and they came out with a paper of something that might be causing the problem and it wasn't even from a computer it was hand written. And all of that for 💯 dollars. More

Excellent Customer Service Excellent customer service. My visit was very good. I will continue to go back to this dealer because of the great customer service. The service was e Excellent customer service. My visit was very good. I will continue to go back to this dealer because of the great customer service. The service was excellent. More

Regular Service Maintenance on Vehicle As always, check in was a breeze, Dean listened to all my needs regarding oil change, tire rotation and need for windshield wipers. The service was p As always, check in was a breeze, Dean listened to all my needs regarding oil change, tire rotation and need for windshield wipers. The service was provided quickly and as requested. Terry at check out, was helpful and pleasant as always. Handles customers in a friendly and professional way. I regret I do not recall the name of the gentlemen who provides rides to and from work, home in town, etc. if it is necessary to leave your vehicle for maintenance or repairs and return later. He is very friendly and professional as well. I am glad to say as a single, elderly woman, I am always treated with respect and my requests and questions are always answered to my satisfaction. I have been very satisfied with the service and treatment at the Dealership since I purchased my vehicle there two years ago. More

Safety recall Called to make an appointment for the safety recall and was able to get the next morning. Time spent was minimal do I was able to get in and out very Called to make an appointment for the safety recall and was able to get the next morning. Time spent was minimal do I was able to get in and out very quickly More