Frank Brown Auto and Truck Ranch - Service Center

Catalytic converter issue The check engine light was on. Took truck in for diagnosis and found out it was the catalytic converter. It took two days to get diagnosis. Then it to The check engine light was on. Took truck in for diagnosis and found out it was the catalytic converter. It took two days to get diagnosis. Then it took two weeks to get fixed. I was not given the option for another vehicle. This part was under warranty. Was told due to a strike for the manufacturing of parts it was going to take a while to get fixed. They did not have any idea when the part would come in. I don’t think this is acceptable. I was having to call on daily basis to get information. More

Tires rotate and balance/ oil change. Great service , 5 star all the way. Would recommend them to others , in and out fast , don’t remember the names in service but they were great. Great service , 5 star all the way. Would recommend them to others , in and out fast , don’t remember the names in service but they were great. More

Car Inspection Service requested was for State Inspection and had no issues.. car passed state inspection and service was quick and easy. Dealership is always reliab Service requested was for State Inspection and had no issues.. car passed state inspection and service was quick and easy. Dealership is always reliable and prompt. More

Oil change Always a quick and easy experience when I go to Frank Brown Honda in Lubbock, TX. I trust them to do whatever maintenance is needed to keep my car in Always a quick and easy experience when I go to Frank Brown Honda in Lubbock, TX. I trust them to do whatever maintenance is needed to keep my car in good condition. More

Oil change They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something else done. More

Had oil changed and recall on my wife’s Tahoe Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming to Frank Brown! More

A1 service In and out fast without appointment! Also had a question for Phil Richardson, he was involved with a sale so another salesman answered my question. La In and out fast without appointment! Also had a question for Phil Richardson, he was involved with a sale so another salesman answered my question. Later Phil texted to see if I was taken care of that day great customer service. More

Recall ps hose on 04 accord I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was re I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was repaired am I would recommend Frank Brown Honda to anyone who asks as a matter of fact I'll be Bringing my Honda Accord in for more work very soon. More

Service on my vehicle was done in an efficient and friendly manner. Will return to do business when my car needs servicing again! Thank you. on my vehicle was done in an efficient and friendly manner. Will return to do business when my car needs servicing again! Thank you. More

Always quick service I like the fact that I know if I take my car in for anything, they will get to working on it quickly and I can trust that any problems are diagnosed c I like the fact that I know if I take my car in for anything, they will get to working on it quickly and I can trust that any problems are diagnosed correctly. Usually I just wait on my car, but when I need to get to work, they have a really friendly driver who will drop you off and come get you when your car is ready. I've also had some minor body work on my car in the past at Frank Brown, and that was done quickly and I didn't have to go without my car for long. More