Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Great experience and service I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer ser I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer service experience. More
Great experience. Friendly people, good surrounding, done in good time. The environment you present to your customer is relaxing and clean. Free popcorn and water mak Friendly people, good surrounding, done in good time. The environment you present to your customer is relaxing and clean. Free popcorn and water make the wait very nice. More
Efficient but thorough service every time I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. More
Great service! Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to picking up my truck because recall was taken care of was smooth and easy. They have amazing customer service and made the entire process quick and painless. They earned my business and I will definitely contact them when I am in the market for another vehicle. More
Service This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expec This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expect that but was glad service manager took care of it. Personnel was very friendly and helpful .Thank you More
Excellent Service We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! More
Oil change and tire rotation Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! More
company recall service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid replacements. !! $773 !! no way. will find a local mechanic. More
first oil change I took my 2019 Pilot in for its first oil change. While there, I was also asked if I wanted to have the upgrade on my audio system installed. Everyt I took my 2019 Pilot in for its first oil change. While there, I was also asked if I wanted to have the upgrade on my audio system installed. Everything was done very professionally. More
Oil change Your met at service department with great attitude. They Listen to your needs and will go out of their way to accommodate them. I always recommend yo Your met at service department with great attitude. They Listen to your needs and will go out of their way to accommodate them. I always recommend your service and to speak with Ronnie. More