Frank Brown Auto and Truck Ranch - Service Center

Good service I received a quick and efficient service for my car. They were not only quick but ensured me that I got the best service. I will defiantly be coming b I received a quick and efficient service for my car. They were not only quick but ensured me that I got the best service. I will defiantly be coming back! More

Great service! Josh, my tech, was honest and made me feel like he really cared about my car. Great service and good people! Would recommend bringing your car here fo Josh, my tech, was honest and made me feel like he really cared about my car. Great service and good people! Would recommend bringing your car here for all your needs. More

Great Service Every time I need to have work done on my car I always have a great experience at Frank Brown Honda. Everyone is so nice & they always provide the bes Every time I need to have work done on my car I always have a great experience at Frank Brown Honda. Everyone is so nice & they always provide the best customer service!! I’m also usually surprised by how fast I get my car back. The amazing employees at the dealership keep me coming back instead of finding another mechanic, especially Terry, he is awesome!!! More

Great quick service This is the 2nd time I have gone to Frank Honda and both times I have had very good experiences. Each time I was quickly accommodated and the service This is the 2nd time I have gone to Frank Honda and both times I have had very good experiences. Each time I was quickly accommodated and the service was professional. More

Fast service I bought a brand new truck that had two recalls on it they had to fix the recalls before I could take delivery of the truck they had it in and out in I bought a brand new truck that had two recalls on it they had to fix the recalls before I could take delivery of the truck they had it in and out in one day happy with the speed of that service. I have another truck still in warranty that I wish they could get it in and out fast but they say it’s gonna take a while More

The best customer service I want to let FB know that the service dept. especially Tony are 5 star service techs. Tony ALWAYS goes above and beyond for us! I want to let FB know that the service dept. especially Tony are 5 star service techs. Tony ALWAYS goes above and beyond for us! More

Quick courteous oil change! Needed an oil change and a license plate light bulb replaced on my Honda Ridgeline. The team at Frank Brown got me in and out in about 30 minutes. And Needed an oil change and a license plate light bulb replaced on my Honda Ridgeline. The team at Frank Brown got me in and out in about 30 minutes. And the price was about the same as any of the quick change grease xxxxxx places. I highly recommend their fast friendly Honda service! More

Tire fiasco I am very unhappy about my tire purchase there. I bought 2 tires on Oct 21st. No one mentioned road hazard or offered it. The tire was low 3 days late I am very unhappy about my tire purchase there. I bought 2 tires on Oct 21st. No one mentioned road hazard or offered it. The tire was low 3 days later and my husband aired it up. I drove to Weatherford and back with no problem. I was gone until November 4th. We had another cold spell and the tire was low again. We aired it up and the next time I came to Lubbock, I took it to see if it had something in it. The tire shop said it was leaking on the sidewall and they could not fis it, that I should take it back where I purchased it and get it replaced. I live 60 miles from Lubbock. When I brought it to you, Sammy said it was a puncture, although you could not see a puncture. He also said there was no warranty and no road hazard. He asked did I want another tire and I said only if it had road hazard and could I also get road hazard for the other tire I bought Oct 21st. He said yes for the new one but the other one was used And could not be covered. When I checked out the road hazard was not on there. Terry was very nice and took care of it the next day. Altogether, I was at the service dept for 5 1/2 hours, 3 1/2 on the 21st and 2 last week. I also paid for 3 tires. I can’t believe you don’t offer road hazard whenever anyone buys tires. I will not purchase tires from you in the future. I was told that the tire was defective and sammy did not even look, just sprayed it with wTer and said it was punctured. More

Excellent service Service technicians very helpful and polite. Services completed in a timely manner. Will continue to go back for all maintenance and service needs in Service technicians very helpful and polite. Services completed in a timely manner. Will continue to go back for all maintenance and service needs in the future. More

Awesome! Excellent service We always get excellent service from this branch. Terry, the guy who always checks us out is very professional, friendly and helpful. Great job and s We always get excellent service from this branch. Terry, the guy who always checks us out is very professional, friendly and helpful. Great job and service. More