Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
Great customer service When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was awesome. I would recommend them 100% More
Quick & Personable Terry explains what has been done to the car and is always very friendly. He will let you know when to expect the next service. Service was a quick Terry explains what has been done to the car and is always very friendly. He will let you know when to expect the next service. Service was a quick in and out within the hour. More
Great visit On my last visit I received great friendly service at an excellent price. I was greeted and provided with quick suggestions for service. I did not h On my last visit I received great friendly service at an excellent price. I was greeted and provided with quick suggestions for service. I did not have to wait long before the service was completed and given a great price. More
Good, but not satisfied Great guys, they’re xxxx of some salesmen that’s for sure. Kienen sold me my first vehicle ever and I wouldn’t have gone any other way about it Great guys, they’re xxxx of some salesmen that’s for sure. Kienen sold me my first vehicle ever and I wouldn’t have gone any other way about it More
Oil change Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such go Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such good care of me and is very courteous!! More
Amazing service The staff are always genuine and courteous! Getting an oil change is never a chore and is actually a very pleasant experience. Thanks a bunch Frank Br The staff are always genuine and courteous! Getting an oil change is never a chore and is actually a very pleasant experience. Thanks a bunch Frank Brown! More
Service Had excellent service. Tony help me out a lot with the question I had and he was able answer them. He also told me the step by step what needed to be Had excellent service. Tony help me out a lot with the question I had and he was able answer them. He also told me the step by step what needed to be done on the car. More
Great fast service I had 6 of our company trucks that had recalls unfortunately only 2 were GMCs. The other 4 were Chevys, so I had to take those 4 to a different dealer I had 6 of our company trucks that had recalls unfortunately only 2 were GMCs. The other 4 were Chevys, so I had to take those 4 to a different dealer. The 2 GMCs that Frank Brown work on were both in and out of their shop in under quoted time. Loved that. Less than an hour each. Compared to the Chevy dealer working on the same recall on the Chevy trucks. Let’s just say it took a lot longer. Average 2 hours per truck, one was 3 hours. I would highly recommend Frank Brown. More
Service review As always fantastic service and outstanding personnel. Got me checked in and got me to work right on time. Gave me a complete description of what serv As always fantastic service and outstanding personnel. Got me checked in and got me to work right on time. Gave me a complete description of what service was done on my GMC. More
Oil change Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines availabl Just an oil change this time. Got in and out quickly. Waiting room clean and bright. Fresh popcorn and cold water along with vending machines available while waiting. More