Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center
professional courteous and knowledgeable Courteous professional knowledgeable let me know what was wrong what needed to be done let me know how long it was going to take to get my vehicle bac Courteous professional knowledgeable let me know what was wrong what needed to be done let me know how long it was going to take to get my vehicle back and how much it was going to cost More
Oil Change and tire rotation They are very fast for Oil Change I recommend to all they are friendly and helping lots. When I picked it up my car Terry welcome with my name and gr They are very fast for Oil Change I recommend to all they are friendly and helping lots. When I picked it up my car Terry welcome with my name and greeted with smile. More
Excellent Service I recently went in for service maintenance for my Civic Hatchback. From the moment I drove in to the service department, everyone was so friendly and I recently went in for service maintenance for my Civic Hatchback. From the moment I drove in to the service department, everyone was so friendly and very prompt. Service was very quick and checkout was friendly and a breeze! Thanks for another great experience at Frank Brown service department! More
Oil change I brought my car in for an oil change. As always, the job was done quickly and correctly. When checking out, Terry is always there with a smile and I brought my car in for an oil change. As always, the job was done quickly and correctly. When checking out, Terry is always there with a smile and making every one feel at home. More
Friendly service Staff is very friendly. Speed of service could use a little improvement. Overall satisfied. Terry at the check out is very nice and always upbeat and Staff is very friendly. Speed of service could use a little improvement. Overall satisfied. Terry at the check out is very nice and always upbeat and happy. More
Starter out on 07 Honda crv Tony helped walk me through the process... he was helpful and kept me informed . The service department has my vehicle ready quickly . My Honda has Tony helped walk me through the process... he was helpful and kept me informed . The service department has my vehicle ready quickly . My Honda has 206,000 miles on it ... it has been a great purchase More
Good service and friendly atmosphere. When I come in for service I am always greeted with a big Smile from Terry . I hope he will be your employee of the year. Thank you for doing a gre When I come in for service I am always greeted with a big Smile from Terry . I hope he will be your employee of the year. Thank you for doing a great job. Looking forward to seeing you next year. More
Service at Frank Brown I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new t I utilized the service department for a recall assessment and it was quick, easy, and the personnel were kind and professional. We also bought a new truck and Philip was great in helping us through the process! More
Fantastic From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me eve From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me every time I come in, and is always in a great mood. He is a huge asset 2 the service department! Thank you, Terry! More
Honda car maintenance Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job More