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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,421 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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January 03, 2020
Always great service I have purchased over 20 cars from Frank Brown. They always treat me right, whether I was buying cars for my business or personal cars. As long as I n I have purchased over 20 cars from Frank Brown. They always treat me right, whether I was buying cars for my business or personal cars. As long as I need cars I will buy from Frank Brown. More
by dougstroud33
Verified CustomerEmployees Worked With
Dan Bryant
Helpful January 03, 2020
Emissions leak Very knowledgeable Personnel friendly let me know what was wrong with my truck and when it would be ready and yes I would recommend the service who ar Very knowledgeable Personnel friendly let me know what was wrong with my truck and when it would be ready and yes I would recommend the service who are the customers More
by paul.singleterry
Employees Worked With
Ronnie Botello
January 02, 2020
Excellent customer service!! Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my ser Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my service advisor. More
by Carrla
Employees Worked With
January 02, 2020
Excellent Service David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I f David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I found him to be very professional and would recommend the service center to anyone who asks. More
by sdchilders
January 02, 2020
Oil change The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! More
by Sandrena
Employees Worked With
Jordan Martinez was the tech
January 02, 2020
This was the best experience I ever had. This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was rea This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was really fast with very short wait time. I enjoyed visiting with others in the waiting area for a few minutes. Very courteous staff. Nice waiting area. They did a great job! More
by cbrock2
Employees Worked With
Did not get their names
January 02, 2020
Thorough They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and fre They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and free WiFi More
by JonO
Employees Worked With
Ronnie Botello, Terry Perkins
January 01, 2020
safety inspection and oil change Prompt and courteous as always. that is why I bought my new car there. I have been using their service since 1999. always good. they even got parts fo Prompt and courteous as always. that is why I bought my new car there. I have been using their service since 1999. always good. they even got parts for my old car when I had it. More
by donald.daniel
Employees Worked With
guy who took order and guy who took payment
January 01, 2020
Oil Change Routine oil change visit— As usual, everything went great! A smooth and quick service. Who needs Take 5 when the dealership can change it just as quic Routine oil change visit— As usual, everything went great! A smooth and quick service. Who needs Take 5 when the dealership can change it just as quickly? More
by C.M. Campbell
Employees Worked With
Terry at the Service Counter
December 31, 2019
Even better service than i expected!!! Excellent!!! From start to finish it eas an excellent experience! The service center had me an oul change and a repair all wraoped up by lunch! Wooohooo! From start to finish it eas an excellent experience! The service center had me an oul change and a repair all wraoped up by lunch! Wooohooo! More
by Jthompson
Employees Worked With
Guy who took my money!
