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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,422 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,422 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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January 13, 2020
Needed to get a airbag recall taken care of. I called and talked with Tony that morning, he said bring it in and we will get it done. The shuttle car driven by Robert was excellent. Dropped me off at work an talked with Tony that morning, he said bring it in and we will get it done. The shuttle car driven by Robert was excellent. Dropped me off at work and picked me up when the replacement was finished. Very good service!! More
by ttorres22
Verified CustomerEmployees Worked With
Tony and Robert
Helpful January 13, 2020
Getting an oil change is quick and easy. The service people are helpful. Sammy Perez was able to get a repair on my Acadia done, and the expense was minimal. I have really enjoyed having my vehicle serv people are helpful. Sammy Perez was able to get a repair on my Acadia done, and the expense was minimal. I have really enjoyed having my vehicle serviced at Frank Brown. More
by Dyork
Employees Worked With
Sammy Perez
January 13, 2020
Great customer service, great work completed. Great facilities to wait in and shuttle service if you need it. The fastest completion of service I have ever seen. They had me in and out and took the ti facilities to wait in and shuttle service if you need it. The fastest completion of service I have ever seen. They had me in and out and took the time to explain what they did and found. Great people and great place. More
by robertvaris
Employees Worked With
Ronnie
January 13, 2020
Timely and great service! They do exactly what you need them to do without trying to sell you unnecessary additional services. I am very satisfied with the service job. them to do without trying to sell you unnecessary additional services. I am very satisfied with the service job. More
by schang
January 13, 2020
Dean in the service department was especially helpful and knowledgeable and gave me a heads up on anything that needed to be done. He gave me a personal call regarding filters. knowledgeable and gave me a heads up on anything that needed to be done. He gave me a personal call regarding filters. More
by hjtpac
Employees Worked With
Dayne O'Reilly, Dan Bryant
January 13, 2020
They are always so friendly and professional! I was in and out in about an hour, so it was very convenient. They have great customer service! and out in about an hour, so it was very convenient. They have great customer service! More
by Mindy Peters
Employees Worked With
January 08, 2020
Always great and rapid service. Also good WiFi and friendly staff. Never been disappointed in my many times of dealing with Frank brown Honda service department.. friendly staff. Never been disappointed in my many times of dealing with Frank brown Honda service department.. More
by africamarkw
Employees Worked With
January 08, 2020
You gave me the correct wiper blade for the long side but the short side was an inch too long. Nothing a knife couldn’t fix but that was interesting. the short side was an inch too long. Nothing a knife couldn’t fix but that was interesting. More
by Hondakid
Employees Worked With
January 08, 2020
Great service! Honda makes great vehicles and would only choose this company to service them. Friendly and prompt every time I go in. Thanks a bunch! choose this company to service them. Friendly and prompt every time I go in. Thanks a bunch! More
by danieljoseph811
Employees Worked With
Other Employees :
Blake Silvas, Dayne O'Reilly, Dan Bryant
