Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,478 Reviews of Frank Brown Auto and Truck Ranch - Service Center
I highly recommend this dealership to anyone in the Lubbock area! Great service and nice employees working here! I will most definitely keep getting serviced through them! Lubbock area! Great service and nice employees working here! I will most definitely keep getting serviced through them! More
Trustworthy also get the job done with great explanation and I get in and get out and they are opened early with great convince. Price is great ! Affordable and I get in and get out and they are opened early with great convince. Price is great ! Affordable More
First 5k service went just fine, I was greeted by courteous staff, the coffee in the customers lounge was great and the gentleman accepting the payment was courteous and observing social distancing s courteous staff, the coffee in the customers lounge was great and the gentleman accepting the payment was courteous and observing social distancing so crucial during the pandemic. My Honda CR-V Touring was clean and ready for the next 5k miles. The car and the service are making me a Honda believer. Of course I didn’t have far to go having owned: 1969 CB350, 1971 CB750K1 and a 1975 GL1000. More
Phillip Janson we will buy our next vehicle from you, service is great to , only thing we would like to see is a car wash when we get our oil changed , we give everyone a top rating. service is great to , only thing we would like to see is a car wash when we get our oil changed , we give everyone a top rating. More
Fast and efficient. Love the Honda Service Dept, at Frank Brown Honda. Dean is always so great to work with. I appreciate how efficient it all is. I am usually in & ou Love the Honda Service Dept, at Frank Brown Honda. Dean is always so great to work with. I appreciate how efficient it all is. I am usually in & out within just a few hours. More
Oil change. The technician completed the oil change in 30 minutes, which was less than expected by Service Tech. Great. Keep up the fine work and professional att The technician completed the oil change in 30 minutes, which was less than expected by Service Tech. Great. Keep up the fine work and professional attitude. More
The staff was very efficient and professional. Extremely kind and courteous. Got the job done and did it right. I would like to thank the mechanic and staff. kind and courteous. Got the job done and did it right. I would like to thank the mechanic and staff. More
Our salesman, Ricardo Alegria is the best, second time we have purchased thru him! Finance dept came through 100% during this period as well. These are stressful times during this quarantine period. That bei have purchased thru him! Finance dept came through 100% during this period as well. These are stressful times during this quarantine period. That being said, service dept, those in charge of making sure new sales are tip-top dropped the ball somewhere. There was minor hail damage which should have been taken care of before delivery. When it was delivered to my home by Ricardo, which is Maybe 8 miles from the dearship. It overheated and dumped all the water and antifreeze in my driveway. I understand things happen however I don’t think this vehicle was gone over. We opted for another Acadia. I am confident this one will be checked thoroughly. Service manager needs to be aware. If I didn’t trust Frank Brown and. love GMC it would be different. More
Great place to get my truck serviced. The Advisors are Great place to get my truck serviced. The Advisors are well dressed and clean cut. The cashier has an outstanding attitude. I always take my tru Great place to get my truck serviced. The Advisors are well dressed and clean cut. The cashier has an outstanding attitude. I always take my truck and corvette there for all my auto needs. Scott Shipley More