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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,474 Reviews
Call Service Center (806) 796-7777

2,474 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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March 14, 2024

Awesome Great experience Frank brown is a great place to get good service for my vehicle More

by Gregcannon788
Recommend Dealer
Yes
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Mar 14, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 14, 2024

From purchase to service I've very satisfied with Frank Brown Everyone I've come in contact with has been very helpful. More

by tgattis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 15, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 10, 2024

Oil leaking,over tightening crew Need to be fixed, bolt nut messed up I don't know More

by Diepthai22
Recommend Dealer
No
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. I have shared your comments with our Service Manager and our Service Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 10, 2024

I have always had a great experience with Frank Brown! Since the beginning, feom when we first purchased our first vehicle, they have always treated us courteously and, in a friendly manner, has led to bu More

by jortega8709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 09, 2024

Courteous and helpful Courteous and everyone was helpful and guided us in the right direction More

by beastmodelife4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 09, 2024

Good The service was the same as it always is good nothing outstanding just routined More

by Missj2478
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 09, 2024

Took too long, too much money. Done Yep Yes, it is Correct Yes, it is ?? More

by Gayle
Sales Price Transparency
Recommend Dealer
Yes
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Mar 11, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

We have two Hondas and will not take them anywhere but to Frank Brown Honda Service. They always treat us nice and get us in and out as quickly as possible. Very nice service people. More

by Idakb
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 08, 2024 -

Idakb responded

Frank Brown Honda delivers top notch service every time we have our Hondas serviced. We wont take them anywhere else for service.

Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

Great Service. Super nice people and courteous. Fixed everything in a timely manner and even answered a few questions that I had. More

by codiwiley2007
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
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Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 06, 2024

Quick, easy, and military discount made the experience great The service was really good. I appreciate I was valued as a military personnel, and the service was quick. More

by stacey.singh03
Recommend Dealer
Yes
Employees Worked With
I am not sure
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Mar 07, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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