Frank Boucher Mazda of Racine

Just bought a new Mazda CX-5 from Scott Westbrook at this dealership. I live in Milwaukee with dealers as close as 3 miles and yet I drove over 40 minutes away because of Scott. The sales people at my local dealership. I live in Milwaukee with dealers as close as 3 miles and yet I drove over 40 minutes away because of Scott. The sales people at my local dealerships were terrible. Scott was spot on from the moment he got my first email. Little did he know how much of a pain I would be to deal with. Scott went above and beyond in his communication and service for me, everyone at this dealership was great to work with. Car buying is very stressful. Yet the experience I got here was top notch. Scott got me a price that other dealers said was impossible. I had a dealer from Illinois hounding me daily (Mario you are terrible for not returning my call) but he just kind of disappeared after repeatedly telling me Scott was lying to me about the price. After I went and talked to Scott, Mario called to ask what tricks he pulled and I informed him "none". Mario said "let me talk to my manager to see what I can do and I will get back to you shortly. Never heard a thing from him. I even tried to call and he wouldn't call back. Don't worry Mario after I am done typing here I will make sure to get to your review next. Bottom line don't waste your time anywhere else, go see Scott Westbrook. You will not be disappointed. -Jay More

AWESOME !!!! I LOVE my new Mazda 3; it is fun to drive AWESOME !!!! I LOVE my new Mazda 3; it is fun to drive and handles well. I especially want to thank those who helped me lease this vehicle: I e AWESOME !!!! I LOVE my new Mazda 3; it is fun to drive and handles well. I especially want to thank those who helped me lease this vehicle: I especially want to thank Fran D'Amato who was especially helpful in my obtaining this vehicle. Also, Steven Minniear who helped me deicde which vehicle to get. Trust me, it was a difficult decision, and Suzanne Elliott for responding so promtly to my internet inquiry. My experience was so stress free and enjoyable that when this lease is up, you will see me again for another new Mazda. The most stressfull part was deciding which one to get. Steven helped me make that decision. I do LOVE my Mazda! Thanks All Lynda Hermann More

Had a very good overall experience at Boucher Imports. Had a very good overall experience at Boucher Imports. Having done my research and nailing down the car I wanted, I contacted several area dealers Had a very good overall experience at Boucher Imports. Having done my research and nailing down the car I wanted, I contacted several area dealerships about pricing and availability. My sales consultant Ryan was very friendly, professional and quickly responded to my questions. He quoted me a great price on a new 2013 Mazda 3 and in addition was able to offer a cash rebate incentive. He worked with me to get the paperwork and financing information organized ahead of time. This streamlined the buying process allowing me Zoom-Zoom out with my new car in just a few hours. Had one small hicup. The second key FOB had somehow been misplaced. They've ordered a new one and have offered to refill my gas tank for the inconvenience. Great customer service in my book! My new Mazda 3 is a blast to drive and gets fantastic gas mileage. A BIG Thank You to everyone at Boucher Imports! Everyone was friendly and professional. Would not hesitate to recommend these guys to friends and family. More

Best dealership I've ever worked with!! There was none of the "sales pressure" you experience at some places - salespeople were fabulous, fair and fun! none of the "sales pressure" you experience at some places - salespeople were fabulous, fair and fun! More

Found my dream Miata online, flew out from WY to pick it up. From the moment I was picked up at the airport, introduced to everyone at the dealership, test drove it, shown how to use everything, prepping th up. From the moment I was picked up at the airport, introduced to everyone at the dealership, test drove it, shown how to use everything, prepping the car to signing the paperwork, I was treated with utmost respect and friendliness. Everyone was genuinely pleased that I was there and had chosen them for my purchase. There was never any pressure to buy and I even received a few phone calls with financing options to save me the most money. Very highly recommend Boucher for your next auto. Thanks guys! More

Everyone was compassionate about my accident and my emotional reactions to losing my 2006 Mazda 5. They worked their hardest to please me with examples of both used and new Mazda 5's. Everyone, even emotional reactions to losing my 2006 Mazda 5. They worked their hardest to please me with examples of both used and new Mazda 5's. Everyone, even those not personally involved with the sale, was kind and helpful to me, my sister and my friend. More

Great experience all througout! The salesman David was so very nice to me and explained everything in detail. He made the whole experience so much more enjoyable than the normal dealership experience! Mi very nice to me and explained everything in detail. He made the whole experience so much more enjoyable than the normal dealership experience! Mike in the finance department was so patient with me and a lot of fun to deal with. He was very friendly and even took the time to keep my daughter entertained while I was signing the paper work! I have never had that kind of experience when buying a car before so that was refreshing. I will be back! More

I saw a vehicle I was interested in on craigslist (Mazda Protege) and really only wanted to test drive the vehicle to see what they were like. As soon as I walked in I was greeted by Tim Joost. I was quic Protege) and really only wanted to test drive the vehicle to see what they were like. As soon as I walked in I was greeted by Tim Joost. I was quickly able to test drive the vehicle. I was unsure of the vehicle and Tim suggested another vehicle (Hyundai Elantra) which was actually the vehicle on the top of my list but I didn't realize there was one on the lot. It was out of my price range (the Mazda was not). I decided I was going to trade in my old car and drove home to get it. When I came back Tim had two proposals for me. Long story short the Elantra was offered to me at the same price as the Mazda which fit into my budget. I ended up buying the Elantra. Never was I pressured to buy nor did it feel like the typical stereotype that many people think of when going to a dealership. Tim answered all my questions and if he didn't know the answer he quickly found out. I felt comfortable around him and he was great to work with. If I was looking to buy new I have no doubt that he would have sold me the best car on the lot that worked with my budget. More

Customer service at this dealership is priority number 1, from the GM down to the Finance Manager to the Sales person and service technicians. We purchased our first vehicle from this dealer 18 months ago a from the GM down to the Finance Manager to the Sales person and service technicians. We purchased our first vehicle from this dealer 18 months ago and did not hesitate to return for a second vehicle this past weekend. Exceptional experience. Pricing was great, the entire process from negotiating the final price to signing the paperwork and delivering the vehicle went very smoothly. Staff seemed genuinely nice and concerned that we were happy with the process and the purchase. I highly recommend this dealer. Dan Franklin, WI More