Frank Boucher Kia Volkswagen of Racine - Service Center

Always fast and courteous. Work is done completely and throughly. Nice waiting room and friendly staff to help with after service activities Work is done completely and throughly. Nice waiting room and friendly staff to help with after service activities More

Everyone is friendly, waiting area is clean and customers are continually updated while work progresses. are continually updated while work progresses. More

Went to kia dealership for oil change , was told that it would be done at Mazda dealership. Very confusing. would be done at Mazda dealership. Very confusing. More

The new Mazda building is amazing! I miss Annica in the Kia building, but Dustin was nice too! So was the girl at the desk! I miss Annica in the Kia building, but Dustin was nice too! So was the girl at the desk! More

The service staff was knowledgeable and performed my service work ahead of schedule. I really appreciated the video of my tow hitch installation. service work ahead of schedule. I really appreciated the video of my tow hitch installation. More

Excellent customer service. Brought my Kia in for service. It was done quickly and professionally. The service writer was very helpful. Brought my Kia in for service. It was done quickly and professionally. The service writer was very helpful. More

don't know about sales since Tim left, anika service advisor always special and very helpful and on the ball advisor always special and very helpful and on the ball More

My service advisor was friendly, pleasant and informative. She was very helpful in helping me to turn off a very annoying feature in my vehicle. informative. She was very helpful in helping me to turn off a very annoying feature in my vehicle. More

I glad that this dealership took time to get my car in although, I did not have an appointment. (NO WORKING BRAKES) Fix my car with new parts because of bad corrosion underneath car. [This was a ve although, I did not have an appointment. (NO WORKING BRAKES) Fix my car with new parts because of bad corrosion underneath car. [This was a very expensive $$$$ lesson to learn] My service representative kept me alert by calling me each day with detail about what happening with my car also, send me a video, that way I could see for myself the build up corrosion. My car drive & brake better. Will being asing for information about how to avoid underneath car corrosion buildup this WINTER. More

Friendly and efficient staff. As we have an EV, we needed a moderate charge to get back to our home charger and the staff promptly took care of that…very helpful and appreciated. As we have an EV, we needed a moderate charge to get back to our home charger and the staff promptly took care of that…very helpful and appreciated. More