Frank Boucher Kia Volkswagen of Racine - Service Center
Racine, WI
463 Reviews of Frank Boucher Kia Volkswagen of Racine - Service Center
service department questionable had my girlfriend take my car in for the first oil change at 7500 miles. chris miller, said they usually don't do tire rotations at 7500 miles its o had my girlfriend take my car in for the first oil change at 7500 miles. chris miller, said they usually don't do tire rotations at 7500 miles its only do them on there second oil change. She said please just do a tire rotation, he then asked her 3 times if she was sure she wanted them rotated. We paid and got them rotated, kia and every tire manufacturer says rotate them at 7500 miles. don't think we will be going back for a second time! More
We'd do it again Great auto dealer experience! Talked to Suzanne over the phone and email regarding leasing a Mazda. We talked prices and concerns. Finally felt comfor Great auto dealer experience! Talked to Suzanne over the phone and email regarding leasing a Mazda. We talked prices and concerns. Finally felt comfortable going to dealership in Racine, We live Downtown. Worth the trip. So far Boucher was the ONLY dealer to stick to the prices quoted over the phone, no surprises. That's when we met Sarah,wonderful, caring personality and knowledge. Also met Brad, manager, great guy, good personality. It's the kind of place you would like to hangout! Looking forward to our next visit. More
Be careful the service department is practically a scam department. I should have learned my lesson years ago when they tried to charge me for a warranty repair. I have also attempted to buy a new car here department. I should have learned my lesson years ago when they tried to charge me for a warranty repair. I have also attempted to buy a new car here but was turned away sales people that would not listen. They also quoted me a good price on a car, come to find out it was a lesser equipped model that I was not interested in. More